tag:blogger.com,1999:blog-64480483975455969692024-03-18T19:41:28.185-07:00Reading Bumps and EntrailsHi I'm Stewart Hase psychologist and sometimes independent scholar. Now semi-retired I consult a little for organisations in-between painting, fishing, golf, traveling and writing. I can be found at:
email- stewart.hase@gmail.com, Twitter-@stewarthase, Skype-stewarthase, Linkedin,
Facebook, and my new website at stewarthase.com.au
Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.comBlogger82125tag:blogger.com,1999:blog-6448048397545596969.post-82339685929365313702018-05-04T00:15:00.002-07:002018-05-04T00:15:51.073-07:00Give a Dopamine Hit Today<div class="MsoNormal" style="font-family: Calibri; margin: 0cm 0cm 0.0001pt; text-align: left;">
Whether you like it or not, you have some sort of impact whenever you interact with other people. On the ‘having an impact’ scale, it will range from highly positive to highly negative. I have a suspicion</div>
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that the middle bit of the scale, ‘no impact at all’, probably doesn’t exist. </div>
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For, the more narcissistic, the more insecure and the obsessive selfie, members of the species impact may have personal implications. However, there are some rather more far reaching effects of impact. These are things like, increasing motivation, increasing effort, improving quality of work, creating a positive relationship, reducing conflict, improving problem solving and decision-making, and reducing stress. <o:p></o:p></div>
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Phew, that’s quite a list. Does it mean smoking something illegal, I hear you ask? <o:p></o:p></div>
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Well, no. But it does mean doing something about your behaviour. Put simply, it means dishing out dopamine hits.<o:p></o:p></div>
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Dopamine is a chemical in the brain that has a wide variety of very complex functions. I say this because I am going to only refer to a couple of things it does and didn’t want dopamine to think that I was doing it a disservice-it might become depressed. One of its functions is to make us feel good. When nice things happen to us, we secrete dopamine in our brain and it latches onto special receptors that create a positive feeling. For this reason, dopamine is also associated with addiction, but this is another story for another blog perhaps.<o:p></o:p></div>
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The really interesting bit is that higher levels of dopamine increases some of the behaviours mentioned above such as motivation, quality of work, effort, and cognitive ability. I’d call this a positive impact.<o:p></o:p></div>
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The other side of the coin is that stress chemicals such as adrenaline and cortisol do the opposite. While in relatively low and normal doses they do, in fact, improve performance, in high doses and when the stimulus is noxious they will impact badly on performance, motivation and so on. This would be the effect of a negative impact. The person also feels bad.<o:p></o:p></div>
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So, it’s now a matter of choice. Greet people, smile, ask about their weekend sporting activity, give positive but realistic feedback about people’s work, be pleasant, engage. Manage by walking around at least once a day. Get out of your citadel.<o:p></o:p></div>
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If you just had a row with your accountant, are frustrated by your moody teenager, ran over one of your kid’s toys in the driveway and scratched the front spoiler or got caught in a shower of rain, you will need to shed your grumpy mood before walking into work or opening the front door of your house. Or your impact will be negative and the rest, I have described above.<o:p></o:p></div>
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So, give out your dopamine hits today and make a positive difference.<o:p></o:p></div>
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For more on this we can arrange a coaching session or perhaps we can arrange one of my courses for your organisation<o:p></o:p></div>
Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com10tag:blogger.com,1999:blog-6448048397545596969.post-28783570273532923802017-10-15T19:02:00.001-07:002017-10-15T19:02:17.441-07:00You are what you think<br />
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<!--StartFragment-->
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhKg-RUCut1c-b-ub9iyjibq6GeOfrRUIqUIQQxXg-b1E8JOZ7W36Xe9P6rFO9UHgCSLCLec-JM318RpOMvJ70kJt5awD_4xzcLs0bGWTrpSF9WO3bah8HqSqUPt98tIwAj_3_7Yqv5cDYm/s1600/einstein_thinking+2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="361" data-original-width="500" height="144" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhKg-RUCut1c-b-ub9iyjibq6GeOfrRUIqUIQQxXg-b1E8JOZ7W36Xe9P6rFO9UHgCSLCLec-JM318RpOMvJ70kJt5awD_4xzcLs0bGWTrpSF9WO3bah8HqSqUPt98tIwAj_3_7Yqv5cDYm/s200/einstein_thinking+2.jpg" width="200" /></a></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Apart from learning
humility, golf can be a great window into the human condition. Some aspects of
the game are a metaphor for life, with lessons that are generalizable to the
grander scheme of things. Even to the point of preventing and managing mental
health problems. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
So, one of the
interesting behaviours I’ve observed on the golf course is the power of the
manner in which golfers talk to themselves during a round. I’m not suggesting
they’re hearing voices or chatting to a goblin walking along next to them. We
all talk to ourselves, mostly unconsciously, and what we are saying to
ourselves is a big driver of how we behave (excuse the pun but I had to put it
down-so to speak).<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
The most common
example of the power of our self-talk is when that little white round thing
starts doing odd things such as only going a few yards, slicing into trees or
heading left into that huge pond. Missing a short put will do it, as will
fluffing a short chip shot immediately after nailing a 200 metre 3-wood to
within 5 metres of the green.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
After a couple of
errors that ruin maybe 2 or 3 holes, the self-talk becomes very evident. In the
worst case scenario, it can happen after one bad shot. Often it is verbalised
straight out with angry comments about ability, the course, the stupid game
itself, how the handicap has been slipping lately. Sometimes people go within
themselves, quiet. The shoulders droop and gone is the sunny disposition and
expectations of something extraordinary. There is a spiral downward from there
as the feelings lead to worse golf and so on. What’s interesting that golfers
will repeat this formula even though it clearly doesn’t work. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
On rare occasions I
meet someone who talks to their self in a different way when things are going
awry. The internal message is that, ‘I’ll make the best of this round’, ‘I can
recover from this’, ‘I’ll at least have a few good holes’, ‘I’ll use this
opportunity to practice some things I haven’t tried before’. Somehow, they
manage to find something to be optimistic about.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
And so it is with life
off the fairways. What we say to ourselves about our experiences and how we
feel determines our behaviour. It can determine whether we give in to that
temptation when we are trying to change a habit, how we react to someone else’s
comment or behaviour, what we decide to worry about, whether we decide to give
in or to keep on trying, for example.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
There is a technique
psychologists use in therapy that involves being aware of our thoughts and then
challenging them in a very active way. In doing so, we force ourselves to think
differently, to have an internal conversation about the value of changing the
thought. There are also a number of techniques that can be used to change
emotions (contact me at <a href="mailto:stewart.hase@gmail.com">stewart.hase@gmail.com</a>
if you’d like to know more).<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Many of you would have
heard of the act of mindfulness. This is the starting point and involves
recognising our self-defeating behaviour and the thoughts that give birth to it
and then challenging self. Being self-aware is essential to changing behaviour
that is not working for us. The changing of patterns that are self-defeating
but which we repeat over and over again.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
So, if you are
interested in changing a behaviour that is not working for you then be mindful,
challenge those thoughts and replace them with thoughts that are more
productive.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<!--EndFragment-->Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com1tag:blogger.com,1999:blog-6448048397545596969.post-52138203775938133982017-07-17T16:21:00.001-07:002017-07-17T16:21:05.913-07:00What we should learn from the shooting of Justine<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiNfv1w5a9zG2oquN2X_y5M-LEZzuat74cOcyYD7Oiy-JUOqqDqyzUrNTsAT02wM_dsk7X5vvYh5cjB57LjO_E0FRwwxWr_QGgiUZBycFQAMp9BsGCcgQD03DKnhoJh2kibUnOdqK9lZPrH/s1600/Cutlure.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="383" data-original-width="583" height="131" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiNfv1w5a9zG2oquN2X_y5M-LEZzuat74cOcyYD7Oiy-JUOqqDqyzUrNTsAT02wM_dsk7X5vvYh5cjB57LjO_E0FRwwxWr_QGgiUZBycFQAMp9BsGCcgQD03DKnhoJh2kibUnOdqK9lZPrH/s200/Cutlure.jpg" width="200" /></a></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
The tragic shooting of
Justine Ruszczyk by a police officer in Minneapolis is an example of the power
of culture in determining behaviour in society, in organisations, groups and
families.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="mso-ansi-language: EN-AU;">For reasons of which I
am not completely aware, I was looking through postings from people, mostly in
the US, about the shooting. The most telling thing about them was the array of
people thought to be at fault, including Justine herself. Media outlets have
been in a similar frenzy of fault finding. We have police brutality, the
inexperience of the officer, the government, that Justine must have been a
criminal or behaving erratically, the opioid epidemic and so on.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="mso-ansi-language: EN-AU;">What no-one raised was
the American culture around violence. For me, that is the cause. The US of A
has allowed a wild west mentality to fester to the point where violence has
become the norm. Yes, some people are outraged when someone get’s shot but most
are desensitised. With over 30,000 deaths per year due to firearms alone, not
counting other means, this is a culture that accepts violence as normative. If
it didn’t, then something would change. It is important to note that police,
the very people who are asked to keep us safe, are also at huge risk and part
of the shooting gallery. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="mso-ansi-language: EN-AU;">America cannot build
enough jails in which to put people. Drug use is seen as being a criminal,
rather than a health problem. Huge numbers of people are in jail because of
social problems and non-whites are massively over represented. America is a
punitive culture.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="mso-ansi-language: EN-AU;">I won’t bang on about
this anymore because it is easy to do your own research. But there is a broader
implication here.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="mso-ansi-language: EN-AU;">Humans are good at
simplifying complex problems by finding perpetrators, blaming, defining ‘us’
and ‘them’ and, even, making the victim part of the problem. Our plethora of ‘shock
jocks’ and some parts of an increasingly lazy and politicised media assist us
in our effort in dumbing down critical thought. Looking at the bigger causes of
our ills takes much more effort and we are, mostly, unwilling to do that. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="mso-ansi-language: EN-AU;">We see the effects of
this all around us, whether it is regarding society, teams or organisations.
Even consistent failures within any of these are blamed on individuals or
events. Very rarely do we look at the system that has enabled the failure to
occur. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="mso-ansi-language: EN-AU;">Over many years I have
been asked, countless times, to apply a ‘fix’ to the dilemmas of teams and
organisations. This might be training, coaching or a strategic planning
workshop. Most of the time this is the wrong ‘fix’. Rather, it is the culture
that needs attention and that means change at and from the top of the food
chain.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="mso-ansi-language: EN-AU;">There is a rather poignant
example from the history of treating childhood psychological problems. It took
years for therapists to work out that they could use all sorts of clever
treatments with children to fix their problems but then they would then send
them back into a dysfunctional family situation that was a major part of the
problem in the first place. A negative culture out trumps (small T) individual
effort and resources anytime. So, family therapy was born. We’d bring the whole
family into the room and work on them. Much harder, more complex but better
outcomes.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="mso-ansi-language: EN-AU;">I was once asked to do
some change management training in a government department. In short, a particular
group were seen to be having problems with an organisational change initiative.
My involvement revealed that it had nothing to do with the attitude or skills
of the group at all. Rather, it was a failure of the organisation as a whole to
implement change effectively. Further, the change initiative was designed to
create disharmony and stress for all involved. It was always going to fail. This
was all borne of a culture that bordered on bullying and a disinterest in the
well-being of people.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="mso-ansi-language: EN-AU;">As for the US of A. I
suspect it is too late to change their culture now. Like climate change, the
tipping point may be past. At least I can’t see anything good happening for as
long as they keep adopting simple solutions to complex problems.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="mso-ansi-language: EN-AU;">Please don’t let this
happen in your group, your organisation, your family. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com2tag:blogger.com,1999:blog-6448048397545596969.post-79343473519618780572017-07-11T16:42:00.000-07:002017-07-11T16:42:20.873-07:00Personal Power<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">After a
short hiatus, ‘Reading Bumps and Entrails’ is back. Watch this space for
fortnightly blogs about psychology, leadership, organisations and the odd foray
into the fanciful.<o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjYYd1Uq3BtN3gHH5oUxobcQ5sw3JTJofxKsXAjMrAzUVm-GfNg7iJ0HCc3uQ7xObNk8GbrSLz5PnnCnG5l3E1Cp1W12xi-CMOvLZbxPQ_i5fwx8m3nRC6Y3L50N7MdHns3HNRkBQUVfW-8/s1600/power.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="900" data-original-width="1600" height="112" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjYYd1Uq3BtN3gHH5oUxobcQ5sw3JTJofxKsXAjMrAzUVm-GfNg7iJ0HCc3uQ7xObNk8GbrSLz5PnnCnG5l3E1Cp1W12xi-CMOvLZbxPQ_i5fwx8m3nRC6Y3L50N7MdHns3HNRkBQUVfW-8/s200/power.jpg" width="200" /></a></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br /></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">According
to Kerry O’Brien, Paul Keating (former Prime Minister of Australia) once
famously said, ‘What’s the use of having power if you don’t use it?’<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Recently,
I’ve noticed, in my workshops, that people can get a bit squeamish when the
issue of power comes up. Like eccentric Uncle Sirius, it is talked about in hushed
tones: even a little embarrassment and perhaps best avoided. However, like Uncle
Sirius, we know it’s there and exerting an influence on everything we do. And
we might even use it ourselves, although we might not call it power. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">I’d like to
invite power into the room. An agenda item for discussion.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Power is a
major psychological need. We all need power but to a varying degree. This is
easy to test out. If you ask a room full of people whether or not they like to
be micromanaged or constantly told what to do, the reaction is a resounding
‘No’. It makes sense. We like to have power over our personal circumstances. We
like to control things that are important to us and that have an impact on our
personal lives.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">At the end
of an invisible spectrum, there are those who have an almost pathological need
for lots of power. We all sit somewhere on a need for power continuum. We are
all different in the extent of our need.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">For me, as
an unreconstructed Darwinist, the need for power is immediately explicable.
Power is essential to making sure our genes are both replicated and survive.
How we obtain and exercise that power is a completely different issue, affected
by many psychological factors that, I think, are fascinating to explore. I’m
particularly interested in the pathological use of power but that’s another
blog perhaps, at another time.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Once, in my
dim past, I was involved in a collaborative project between a university at
which I was working and the that State’s Department of Health. My co-director
from health was on secondment from a job in which had been leading a large
number of staff and an enormous research budget. There was just the two of us,
initially, and ended up with a small staff of about thirteen. I once asked him
if he missed the power that he had had in his previous role. He replied that,
‘If I need power then I’ll go and get it.’ This was a brilliant and thought
provoking response that has stayed with me for well over 20 years.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Power is
something we can use or relinquish, depending on circumstances. We enable
people by using our power. We’ve all heard about leading from the rear,
providing an environment in when people can exert their own power. As I
mentioned above, some people don’t want very much power-just enough to be in
control of their immediate circumstances. We can also use power to drive decisions
about issues, perhaps highly value laden, that are difficult or uncomfortable.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Clearly,
power can be negative. Our drive towards achieving our goals can lead us to
diminish the power of others. This might affect personal relationships, a team,
or a whole organisation. It can lead to poor decision-making and poor choices.
It can destroy rather than build.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">To the
point of this discussion. I think we need to talk about power more. We need to
be able to openly talk about how power is being used well and when it is being
used poorly. I’d like to see conversations about power and how it is being used
in relationships, teams and organisations as normal. Each of us needs to think
about, and get feedback about, our own use of power. We need to learn how to
use it well rather than badly.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">This,
rather than waiting for a complaint that ends up in court, relationship breakdown,
team ineffectiveness and organisational distress. <o:p></o:p></span></div>
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<br /></div>
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com1tag:blogger.com,1999:blog-6448048397545596969.post-60566283329696310172016-11-20T15:53:00.002-08:002016-11-20T15:53:34.109-08:00The Manipulation of Public Opinion: An Unpleasant Truth<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgXcHeB1dC6wdq8WTdsWtaup0IA6Il16U5cwnlOQAMofC7jPAye3dzvrn28mWRuRQiZ7Yvl3TXvf7ozdu7WduvuC9lNOcDOkCaFxwiXILYO9MUu7myeWzKOZWBebnueQ80jzJrZrAyGDZGU/s1600/Truth-is-so-obscured-nowadays.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="150" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgXcHeB1dC6wdq8WTdsWtaup0IA6Il16U5cwnlOQAMofC7jPAye3dzvrn28mWRuRQiZ7Yvl3TXvf7ozdu7WduvuC9lNOcDOkCaFxwiXILYO9MUu7myeWzKOZWBebnueQ80jzJrZrAyGDZGU/s200/Truth-is-so-obscured-nowadays.jpg" width="200" /></a></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br /></span></div>
<div class="MsoNormal">
The Trump
phenomenon and the recent hand wringing about how social media can manipulate
public opinion has brought something about the human condition into stark
relief.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">While the
rest of the species on the planet and Mother Nature herself would probably
disagree, one obvious advantage possessed by homo sapiens is our higher
cognitive ability. Humans have busy brains. What nature did not provide us
with, to this point at least, is a larger processing unit for attention and
short term memory. Sadly, this part of our brain seems to be rather under
developed and it means that we cannot fully attend to a lot of stimuli at any
one one time-attention and short term memory are interdependent. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">This lack
of ability to attend to a lot of things at one time in our environment was not
much of a problem when we were wandering around in small nomadic tribes and
life was much simpler. Well, at least when it came to information processing: survival
might have been something much more complicated. <span style="mso-spacerun: yes;"> </span>In the 21<sup>st</sup> century this lack of
processing power has increasingly become something of a problem.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">We adjust
to this inability to attend to lots of stimuli at any one time by using what
are called cognitive biases. These involve such unconscious activity such as
making assumptions from a small amount of information, stereotyping (from which
vilification of other groups comes), trusting what we think are reliable
sources, accepting things that happen to fit with our current belief systems,
and ignoring evidence in favour of convenient beliefs, for example (there are
about 20 or so of them). <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">These
biases are short cuts that mean that we can allocate our processing power to
other things. They have always been there and are not recent phenomena. We have
always been prone to believing what we hear from others, particularly if the source
is someone we like or admire, and if what we are hearing fits in with our
current beliefs about the world. We take it for granted that what we are being
given is the truth. Advertisers have known for a long time about how easy
humans are manipulated by simple images and slogans. Misinformation has also
been with us for eons too. Our gullibility is the result of what can best be
described as a neurological shortcoming.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">High speed
communication, the Internet and Social media has just made the whole process a
lot easier, more pervasive and faster. It is amazing at how quickly
misinformation can circulate via Facebook or Twitter. Not so amazing, given
what we know about the human brain, is how quickly people believe what they
read, no matter the source. Images make the message even more believable. And
how quickly we are manipulated.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Just as
happened prior to electronic communication and social media, people are not
prone to take the time to check the facts. This is particularly true if what
they are reading fits with their current believes and biases. It is much easier
to believe it and gleefully pass it on. To check the facts just takes too much
effort. Much easier to adopt a lie than to find out the truth.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">But we were
probably doing this when we first crawled out of the swamp. It’s just that now
we are doing it on a grand scale. The master manipulators are just laughing at
us. Sad, when it just takes a little bit of effort to check before becoming a
co-conspirator. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="footnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="line number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="page number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote reference"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="endnote text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="table of authorities"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="macro"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="toa heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 9"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
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<!--StartFragment-->
<!--EndFragment--><br />
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Not sure
about you but it bothers the hell out of me and I have become a lot more prone
to check out things before I repost. Even better, take action and inform your
network of the error.<o:p></o:p></span></div>
Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com1tag:blogger.com,1999:blog-6448048397545596969.post-17978582235129261792016-09-14T16:35:00.002-07:002016-09-14T16:35:19.295-07:00On Reflection<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj3SYNA_AXafbwoWA3usTZYYewLaYuRu1ZsPIlMx3fZXkTcViTP2yj98J0Zo8Ff-ySnAj3zZbf9yb3xqgzlpAqa4zypoBj2ciWHHdajczChyphenhyphen1lR2IqVaiigtj3m7X5OSoJb3cst_IMolnrL/s1600/lightsonriver.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="150" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj3SYNA_AXafbwoWA3usTZYYewLaYuRu1ZsPIlMx3fZXkTcViTP2yj98J0Zo8Ff-ySnAj3zZbf9yb3xqgzlpAqa4zypoBj2ciWHHdajczChyphenhyphen1lR2IqVaiigtj3m7X5OSoJb3cst_IMolnrL/s200/lightsonriver.jpg" width="200" /></a></div>
<div align="center" class="MsoNormal" style="text-align: center;">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Being able
to reflect or even be reflexive is frequently mentioned in the vast literature
on leadership. It appears as a useful skill in order to improve leadership performance
and one’s development as a leader. There is something tantalisingly sensible
about this idea. However, my educated guess is that not many people plan time
for reflection in the course of their busy day, let alone do it effectively. Most
people I know are too frenetic to even think about thinking about thinking-if
you get my drift. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<i style="mso-bidi-font-style: normal;"><span lang="EN-AU" style="mso-ansi-language: EN-AU;">One of the interesting things I’ve noticed in a
lifetime of studying humans is that the thing that is making us unhappy is
often the thing also getting in the way of improving or doing something about our
situation. <o:p></o:p></span></i></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">So, in this
instance, when chronic busyness and maybe even stress is interfering with our
ability to function effectively, maybe even be happy, the cause gets in the way
of doing what we need to do most-take time out. Maybe to reflect.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Neuroscience
suggests that reflection is a key component to learning. It seems that after
information is received as a result of experience we reflect on it in our brain’s
temporal lobe before taking it to the next level. It seems that this is
critical to memory and, obviously, memory is essential for learning. Our brain
does this automatically for us, out of our awareness. <span style="mso-spacerun: yes;"> </span>There is more to learning of course, such as
the release of chemicals that reward us, using the information, context and a
range of other factors.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Often, in
my work as a psychologist I’m talking to the unconscious mind, trying to
develop understanding that will create change that will be completely out of
awareness for the person until maybe later. But there is nothing more
satisfying when I’m working with clients and they have that sudden rush of
realisation, that ‘Hah, Hah’ moment: sudden conscious awareness. I’ve had this
experience myself when I’ve had a sudden insight and it can be exhilarating, as
is the behaviour change that follows.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">The ability
to spend reflection time every day is something we should teach in school as a
life skill. And it’s something that should be inbuilt into leadership DNA. It’s
that ability to relax a little, thing through what’s happened, consider the
appropriateness or not of our behaviour, how we might have done things
differently, how we have affected people and how we have affected ourselves.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">It’s what
our brains do automatically. But how wonderful would it be to be able to take
control of some of this, enhance the ability and to continuously learn rather
than doing the same damn thing over and over again.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Reflection.
Something to reflect upon.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com1tag:blogger.com,1999:blog-6448048397545596969.post-41484651832260198852016-07-20T16:55:00.000-07:002016-07-20T16:55:44.147-07:00Learning for Organisational and Individual Change: A Process for Real Outcomes<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiFHfYeu7uoGaFfFVlhlCqnTxyEQDcZuTi32OYKfOUKGcFvgls19dUlBmpWjO-BpaFLAyB95KaVHuXGD3m0k091tQNTH7IzcYioEztt8Wx8EM8QwBGte852y3axNRqRtYp7IXohwxLaI-3i/s1600/13584993_1235958076414316_570012320438264076_o.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="150" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiFHfYeu7uoGaFfFVlhlCqnTxyEQDcZuTi32OYKfOUKGcFvgls19dUlBmpWjO-BpaFLAyB95KaVHuXGD3m0k091tQNTH7IzcYioEztt8Wx8EM8QwBGte852y3axNRqRtYp7IXohwxLaI-3i/s200/13584993_1235958076414316_570012320438264076_o.jpg" width="200" /></a></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">In previous
papers and blogs, I have banged on a bit about the difference between the
acquisition of competences (knowledge and skills) and what, for the want of a
better term just yet, real learning. Competencies are essential for being able
to function but may or may not be applied, synthesised into our repertoire of
cognitive and emotional functioning. Real learning involves this synthesis and
results in change. Learning involves understanding the world in different ways,
in being able to apply competencies in novel circumstances rather than just the
familiar, and there are behavioural consequences. Learning is a dynamic process
and more than the sum of its parts.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">On the face
of it this may seem inconsequential, perhaps, but in my world it is a serious
distinction. Most of my work with organisations and individuals (as a coach or
therapist) involves the need for change. As you would know changing behaviour,
ingrained habits, is no easy task for a whole host of reasons, which I can go
into another time. At the heart of change is real learning, it is beyond knowledge
and skills.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Didactic,
teacher-centric approaches, just don’t cut the mustard when it comes to change
and real learning. Again, I won’t go into the details because the evidence is
overwhelming that didactic teaching does not lead to learning except in rare
circumstances-certainly if it is the main modus operandi. <span style="mso-spacerun: yes;"> </span>I need to reassure you that this approach is
alive and well in training rooms and in educational institutions around this
vast globe of ours.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Enter stage
left, self-determined learning or heutagogy. Competencies, knowledge and skills
are important, it is the content that provides a basis for action. But the
learning for action involves a more complex process.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Based as it
is on the idea of human agency, the approach to change has to be learner
focused, problem focused, intent on the questions that the learner has and
subsequently develops. Coupled with a search conference approach my change
designs collect information about the needs of the learner first. Then the
workshop is shaped around a conversation, a dialogue. The sand continually
shifts as the learner learns, is baffled, fails and finds themselves. This is a
flexible adaptable curriculum.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">But the
baby doesn’t go out with the bathwater. Resources are provided either directly
or through links to the Internet. Content and skills come up, and I have a
clear list in my mind of what is essential and I build it in as we go. As one
participant said to me in a workshop, ‘You said you don’t have an agenda, but
you do because we covered all the competencies by the end even though we
meandered everywhere today’. <o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">And there
is a list for the learner too, so they understand what competencies are
required. But like all learning experiences there are always content and skill
gaps that the learner fills for themselves in the face of need. The key is to
ensure the inquiring mind is able to find what it needs. Most learning occurs later,
outside the formal training/education experience.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">This is no
approach for the faint hearted. You need to know your stuff and need to be able
to facilitate. There is no Powerpoint to use as a cheat sheet and no program times
except for morning tea and lunch. You need to be able to work in an ambiguous environment
that the ‘classroom’ becomes. Control shifts to the learner and to change rather
than revolving around the myth that if I tell somebody something then they will
do it or be able to do it.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">These are dynamic
experiences and great fun. You can go to <a href="http://bibblio.org/u/The%20Heutagogy%20Collection/collections">http://bibblio.org/u/The%20Heutagogy%20Collection/collections</a>
to see what heutagogy or self-determined learning is all about or to <a href="http://heutagogycop.wordpress.com/">http://heutagogycop.wordpress.com</a>
and look at the blogs about heutagogy. Or just check it out by searching on
heutagogy in your browser.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Or we can
run a workshop for you on how to design exciting and real learning experiences
for change at <a href="http://stewarthase.com.au/">stewarthase.com.au</a><o:p></o:p></span></div>
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com0tag:blogger.com,1999:blog-6448048397545596969.post-46288549627151046742016-07-04T16:22:00.001-07:002016-07-04T16:25:40.573-07:00Change: Swings and Roundabouts You Cannot See<div class="MsoNormal">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi6fTqVk5WXwur5WCjBnPJuAo57uVNjkL2_WOJMXx4SXVRNeMZEMciS9-gWiqu6kdVOlJOZ8qS0JRJU0sy9TvuGAnEfvejWPpKc-4G3FwuoZxTBVyq0j2GAPSp-DP98KlN9sJK2dJmu2gHY/s1600/Change.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="100" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi6fTqVk5WXwur5WCjBnPJuAo57uVNjkL2_WOJMXx4SXVRNeMZEMciS9-gWiqu6kdVOlJOZ8qS0JRJU0sy9TvuGAnEfvejWPpKc-4G3FwuoZxTBVyq0j2GAPSp-DP98KlN9sJK2dJmu2gHY/s200/Change.jpg" width="200" /></a></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Finding it
hard to change your behaviour, get rid of a habit or get someone on your team
to change their behaviour? Finding change to be akin to teaching a pig to sing?
it annoys the hell out of the pig and is
really, really hard work.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">A lot of
learning in adults really involves behaviour change. This is particularly true
if we are talking about eh so called ‘soft skills’ such as getting on with
people, teamwork, leadership, negotiation and so on. Most of what I do in
workshops is more about helping people shift from one set of ingrained habits
to another, hopefully more useful set. That’s one of the reasons that didactic teaching
is ineffective for adults: telling someone they need to change and presenting
information to support it just doesn’t work. It is much more complex than that.
As I’ve written about fairly extensively, there is a world of difference
between obtaining skills and knowledge (competencies) and actual learning: the
latter involves real change.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">There are
several human factors that get in the way of change and they all operate at an unconscious
level:</span></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l1 level1 lfo1; text-indent: -18.0pt;">
</div>
<ul>
<li><span lang="EN-AU" style="text-indent: -18pt;">we
are hard wired to be habitual because it conserves energy;</span></li>
<li><span style="text-indent: -18pt;">change
causes a stress response in the body and so we avoid it;</span></li>
<li><span lang="EN-AU" style="text-indent: -18pt;">changing
attitudes and beliefs requires behaviour change first (not the other way around
as most people think-happy to discuss this if needs be);</span></li>
<li><span lang="EN-AU" style="text-indent: -18pt;">emotion
usually plays a big part in habits; and</span></li>
<li><span lang="EN-AU" style="text-indent: -18pt;">changing
a habit takes concerted effort for around 3 months (not 21 days as some snake
oil salespeople tell you).</span></li>
</ul>
<br />
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><o:p> </o:p></span>There are
exceptions to this, such as change associated with intense emotional experience.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Efforts to
change behaviour need to address these factors and psychologists pay them a lot
of attention when designing change.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">There is
one other factor that plays a role in making change difficult that is of great
interest to me, particularly when tyring to help someone change. This has to do
with rewards or ‘payoffs’. This factor is also unconscious most of the time.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">I used to
wonder why to was that people who were in tremendous emotional pain would still
not change their behaviour. They’d go back to their abusive partner, keep
working at a place that was killing them emotionally, not stop smoking or lose
weight after a heart attack, or fail to use strategies that would make a
difference to their behaviour and how they felt. As well as the other factors
mentioned above I discovered, mostly by reading Milton Erickson’s work, that
payoffs are a critical factor.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">There are
some payoffs that are really subtle. One example is dieting. Let’s say we do
some exercise as part of our program and burn up a few calories. Our body will
then trick us and make us feel hungry and drive our thoughts towards food.
Unless we have great control over our impulses we automatically eat more food
and of the wrong kind. This is based on a primitive but still working survival
instinct in which we preserve fat for times when food is not available. We are
driven to eat when it is available and when we have lost some of our current
weight. We are hard wired to maintain our current body weight, no matter how
big we might be. So, dieting is really, really hard work and humans are not
that good at ignoring unconscious impulse: particularly if the habit is
addictive (addicted people release dopamine in the brain that makes us feel
good, feel rewarded).<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Less subtle
but still difficult to see payoffs can be:</span></div>
<ul>
<li><span style="text-indent: -18pt;">the
bad feeling I get when I give up smoking/drinking/using drugs is worse than the prospect of dying young or getting sick (seen as a remote prospect);</span></li>
<li><span lang="EN-AU" style="text-indent: -18pt;"><span style="font-family: "symbol";">t</span>he
toxic relationship that I am in is better than the fear of being alone;</span></li>
<li><span lang="EN-AU" style="text-indent: -18pt;">if
I change my behaviour that means he/she wins and I’d rather lose my job than be
proven wrong;</span></li>
<li><span lang="EN-AU" style="text-indent: -18pt;">being
angry or negative towards people keeps them at bay/gives me power and is less
painful than being close to people/being less powerful;</span></li>
<li><span lang="EN-AU" style="font-family: "symbol"; text-indent: -18pt;"><span style="font-family: "times new roman"; font-size: 7pt; line-height: normal;"> </span></span><span lang="EN-AU" style="text-indent: -18pt;">the
belief that this thing that is happening to me is what I deserve (based on our
self image);</span></li>
<li><span lang="EN-AU" style="text-indent: -18pt;">the
loss of control I feel when I relax (sleep/meditate/don’t do anything) is worse
than the intense anxiety I live with; for example.</span></li>
</ul>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Payoffs are
idiosyncratic to the person, are many and varied and not easy to understand. I
still shake my head at some people’s behaviour even though I know that there is
some purpose behind it: that it is not just random.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">I remember
a psychiatrist who, in 1970, was discharging a woman, Mrs Jones, from a psychiatric
hospital. She became very fearful and said to the psychiatrist that she couldn’t
possibly go home because she was so depressed. The psychiatrist responded by
telling her that she wouldn’t be happy unless she was depressed.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">So, the
payoff to change has to be greater than the payoff not to change. That is why I
am such a fan of clearly stated consequences. Having said that it’s not easy: change
is a lot more complex than we think and needs to be well thought through and
well managed.<o:p></o:p></span></div>
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com0tag:blogger.com,1999:blog-6448048397545596969.post-66054875223890049862016-04-01T14:55:00.001-07:002016-04-01T14:55:51.812-07:00Human Irrationality 102: The Trump Phenomenon<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEidM8FAEESrOKOLaYQyV_A9Ey2Jiz-ps7QRMheXL2rYBHRel2DlrBp4fcjBO0AeqY1Ycv1loW2pyWPpeBSiN0B-hP7zTbmRy9xh_m7aDcVUZhMn3GQajI8uPglYw8z6_OZt5mGIl_vfGjGJ/s1600/trump.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEidM8FAEESrOKOLaYQyV_A9Ey2Jiz-ps7QRMheXL2rYBHRel2DlrBp4fcjBO0AeqY1Ycv1loW2pyWPpeBSiN0B-hP7zTbmRy9xh_m7aDcVUZhMn3GQajI8uPglYw8z6_OZt5mGIl_vfGjGJ/s200/trump.jpg" width="200" /></a></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">As a
psychologist, it is difficult to resist exploring the Trump phenomenon. There
are two aspects to what is happening in probably the most bizarre presidential
race that I have seen in my lifetime. The first is the man himself and the second,
probably more important factor is the support that has gathered around him.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Most psychological
profiling is undertaken using a mixture of interviews and sophisticated
personality testing tools. For me, the well constructed interview is the most
effective means to understanding people, if you know what you are looking for
and have the right interviewing technique. To construct a profile of someone from
just watching them from afar is fraught with risk. You probably wouldn’t do
this with most politicians, who show very little of themselves. In the case of
Donald Trump, we have a gift that keeps on giving in terms of the showing of
himself. Furthermore, there is a consistency to what you see, as well as a
fairly well documented history of the man himself. So, I’ll have a go.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Trump is
extremely narcissistic. As well as an inflated sense of his own importance,
that is at odds with reality, he is quick to anger when criticised. We have
seen his angry retorts towards his critics, as well as his tendency towards
litigation in his many business failures in which he quickly blames others.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">It is pretty
clear he lacks empathy and is extremely impulsive. This combination is
unfortunate because he fails to understand the behaviour of others, is not
concerned about their feelings and does not think before he acts or speaks. Added
to this is an obvious, ‘Do what it takes’ attitude to getting what he wants. Ordinary
people lost lots of money investing in his ventures that he, without a second
thought, abandoned. He sees these people as ‘losers’. Trump just doesn’t care
much about people and, gives the impression that he is a bully both at work and
elsewhere.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">What does
Trump believe in? I suspect that he doesn’t much believe in anything, given his
about-face on so many issues and his business antics. He has probably never had
any long term goals-in fact he may not be able to set any. Trump has never run
for any kind of political office before, has never trained himself. He was
trained in the family real estate business but his ventures since then have
been impulsive and, mostly ill-conceived. Apart from 4 bankruptcies, that he
has been able to personally avoid, he has a string of huge business failures.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">On the face
of it, Trump is very confident and seems to lack anxiety. While there may be
many insecurities in his deep unconscious driving this behaviour (I’ll leave it
to Jung to sort this out), we see someone who believes in himself and believes
that he is right. This lack of fear along with his impulsivity and inability to
plan makes for an interesting combination.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">I saw
somewhere in the media the question of what is happening in Trump’s mind. I
suspect that it is chaotic in there. He is an extreme extrovert, he thinks out
loud and has a low attention to detail. There is a lot spinning around in his
head and it just has to come out, verbally. Many people in public life are
extraverts but Trump is completely off the scale. He just has to process
information by speaking. Again this is linked to an inability to plan and to
foresee consequences. I think he is probably cognitively intelligent (although
I’m not totally convinced of this) but very low on social/emotional
intelligence.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">The support
Trump has gathered is significant. Many commentators have pointed to the fear
that the republican machine has gradually built up since the inauguration of
Obama. He inherited an economy in a mess, two wars, social systems in chaos,
high unemployment and so on, but this was sheeted home to him and his party by
a cleverly orchestrated fear campaign. It is also clear that there are a lot of
people suffering in the USA from a variety of causes but which can be
attributed to long term middle class policy failure and the darker side of
capitalism. In short, capitalism has not delivered on its promises. Trump
inherited an environment of fear and has used it to his advantage.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">When
people, and more so groups of people, become fearful they look around for
someone to blame. In Germany in the 1930s it was the Jews and many governments
around the world, including the Vatican, turned a blind eye to the systematic
abuse of a whole ‘nation’. In the US of A at the moment it is vilification Muslims,
Mexicans, African Americans, the ‘soft’ government, drug abusers, women, Bernie
Sanders and all other democrats, and so on-you’ve heard it all. But this time
nations, thanks to social media, are taking notice.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">So, we
should not be surprised, given it has happened before, that someone like Trump
is able to gather people around him.<span style="mso-spacerun: yes;"> </span>He
has been able to appeal to the darker side of human nature-stereotyping,
bigotry, racism, misogyny, narrow mindfulness, hatred, and the need to express discontent
through violence. If it were France in the late 18<sup>th</sup> century we
would hear the tumbrils clattering along the cobbled streets heading for Madame
Guillotine.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Human
irrationality is a fascinating phenomenon and we are seeing it in spades in the
US of A right now. But, irrationality is around us all the time in everyday
life and often has very unfortunate consequences. Perhaps the civilisation of
the human species is a fantasy given the current state of our evolution. <o:p></o:p></span></div>
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com6tag:blogger.com,1999:blog-6448048397545596969.post-78749091593656879832016-02-15T19:12:00.000-08:002016-02-15T19:14:18.813-08:00Leadership: It's in the 'DNA'<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;"><br /></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjSxYEd_TviEr3m_pda5h7r6onU1nlKvxOMGKX-JUIGX4sLImsge3Mgv7jcOjj6EiMe-jbjguB_GVnBpF47WeH46-f_Owk-E6HIFYrrUc-9Zxgk2zC_ERwrsYLf2lRSyKUqpLK70aiqBlVW/s1600/DNA.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="150" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjSxYEd_TviEr3m_pda5h7r6onU1nlKvxOMGKX-JUIGX4sLImsge3Mgv7jcOjj6EiMe-jbjguB_GVnBpF47WeH46-f_Owk-E6HIFYrrUc-9Zxgk2zC_ERwrsYLf2lRSyKUqpLK70aiqBlVW/s200/DNA.jpg" width="200" /></a></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;"><br /></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;"><br /></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;">I cannot overstate my belief in the importance of leadership in the functional
effectiveness of groups of people. These groups include the greater society,
organisations and teams. Organisational and team effectiveness, for me, needs
to be measured both as quality and output of the group, and employee
satisfaction (I nearly used the word happiness but that is so hard to define
that I avoided it, but the idea is in the mix somewhere given people spend so
much of their life at work-I think it should be as good an experience as
possible).<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;">Now, you’d be thinking that I am stating the obvious. The problem is that
I don’t think it is obvious to a lot of leaders in organisations or in any
social setting where leadership might exist. This is based on years of seeing
atrocious leadership where organizational/social dysfunction is a result.<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;">One of the key problems that organisations (and people electing leaders
in other social setting) make is that they often don’t differentiate between
leadership attributes and leadership skills. There are some people who will
never be able to learn and apply effective leadership skills because they have
the wrong attributes. The latter are not readily learned later in life given
they are embedded in our genes, body chemistry and brain structure, or are
habituated.<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;">Those with the right attributes are worth all the training that can be
thrown at them because they have the right ‘DNA’, so to speak. Let me expand on
this by briefly describing a model of leadership for the 21<sup>st</sup>
century that I developed a year ago and that was published by a colleague (Lisa
Marue Blaschke from Germany) and I in a book on learning.<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<b><i style="mso-bidi-font-style: normal;"><span style="color: #1a1a1a; font-family: "arial";">The capacity to accept and manage
ambiguity<o:p></o:p></span></i></b></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<i><span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;">Attributes</span></i><i style="mso-bidi-font-style: normal;"><span style="color: #1a1a1a; font-family: "arial";"><o:p></o:p></span></i></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Low need for control<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Openness to Experience (one of the
Big 5 personality traits)<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Moderate on perfectionism scale (Big
5)<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>High Stability (low anxiety) (Big 5)<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Capability<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Honesty and integrity<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Flexibility and adaptability<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-style: italic; mso-bidi-font-weight: bold;">(The Big 5 personality traits are acknowledged
in the psychological research as being excellent and stable predictors of human
behaviour)<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<i><span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;">Skills </span></i><i style="mso-bidi-font-style: normal;"><span style="color: #1a1a1a; font-family: "arial";"><o:p></o:p></span></i></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span><o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Reflexivity and review <o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Flexible project management skills<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Effective communication of ideas<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Creativity and innovation<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Fostering an adaptive organization
or team<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Developing high performing teams<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<b><i style="mso-bidi-font-style: normal;"><span style="color: #1a1a1a; font-family: "arial";">The ability to foster engagement</span></i></b><i style="mso-bidi-font-style: normal;"><span style="color: #1a1a1a; font-family: "arial";"><o:p></o:p></span></i></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<i><span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;">Attributes</span></i><span style="color: #1a1a1a; font-family: "arial";"><o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Empathy<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Optimism<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Flexibility to change approaches as
circumstances change<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<i><span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;">Skills</span></i><span style="color: #1a1a1a; font-family: "arial";"><o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Interpersonal effectiveness<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Ability to self-regulate<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Understanding of how to motivate
others<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Ability to foster a shared purpose
and vision<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Performance review and corrective
action<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Skilling the workforce<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Maintaining direction<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Customer focus<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Conflict resolution and negotiation<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span> <span style="mso-tab-count: 1;"> </span> <o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<b><i style="mso-bidi-font-style: normal;"><span style="color: #1a1a1a; font-family: "arial";">The capacity to learn</span></i></b><b style="mso-bidi-font-weight: normal;"><i style="mso-bidi-font-style: normal;"><span style="color: #1a1a1a; font-family: "arial";"><o:p></o:p></span></i></b></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<i><span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;">Attributes</span></i><i style="mso-bidi-font-style: normal;"><span style="color: #1a1a1a; font-family: "arial";"><o:p></o:p></span></i></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Willingness to change own ideas or
beliefs<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Courage and integrity<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
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<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<i><span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;">Skills</span></i><span style="color: #1a1a1a; font-family: "arial";"><o:p></o:p></span></div>
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<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Reflection, reflexivity and action
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<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Ability to research and learn<o:p></o:p></span></div>
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<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Having wide and accessible networks<o:p></o:p></span></div>
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<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Ability to share openly with others<o:p></o:p></span></div>
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<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Knowledge management skills<o:p></o:p></span></div>
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<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>The ability to foster collaborative
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<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Ability to apply learning<o:p></o:p></span></div>
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<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Technical capability<o:p></o:p></span></div>
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<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Growth and development<span style="mso-tab-count: 1;"> </span><o:p></o:p></span></div>
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<b><i style="mso-bidi-font-style: normal;"><span style="color: #1a1a1a; font-family: "arial";">The ability to use open systems
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<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Willingness to empower others<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
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<i><span style="color: #1a1a1a; font-family: "arial"; mso-bidi-font-weight: bold;">Skills</span></i><span style="color: #1a1a1a; font-family: "arial";"><o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Decision-making<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>The capacity to frequently scan the external
environment<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Ability to foster participative
democracy/collaboration decision-making and
process<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Capacity to work in a team as leader
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<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Ongoing internal and external
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<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>The ability to filter information
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<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Customer focus<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Action orientation<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #1a1a1a; font-family: "arial";"><span style="mso-tab-count: 1;"> </span>Business awareness<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
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<span style="color: #1a1a1a; font-family: "arial";">Hopefully,
the reader can see the difference between attributes and skills, even though I
have not expanded much on the dimensions. I think it is necessary to employ on
attributes in the first instance, given appropriate technical skills to perform
the work. However, technical skill deficits can be made up through training.
Selecting a leader with the wrong attributes can be very expensive. So, the
emphasis on employment or promotion should be on attributes. Clever
organisations get this. Many less than clever organisations do not. The
election of leaders in social contexts, including our politicians is also less
than clever in many instances. In short, we need to get the selection process
right.<o:p></o:p></span></div>
Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com0tag:blogger.com,1999:blog-6448048397545596969.post-30261313726634058262016-01-31T21:47:00.000-08:002016-02-01T11:22:08.335-08:00The Fanning Phenomenon<div class="MsoNormal">
<div style="text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjY7-4ZVWgCA-uzAk9HomCDHLtqucZ30Rxoenrw_Y6KvjU0MVcSU6LyxcnP0KAD-nzJ-lOT4onjsmAcqy3ljTRkLzUjQrfIhmvoy8uGUidG0YQ-X4Ka1hNaprw7LB8p7iujdwRgJ1sz_Mvo/s1600/Fanning.jpg" imageanchor="1"><img border="0" height="133" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjY7-4ZVWgCA-uzAk9HomCDHLtqucZ30Rxoenrw_Y6KvjU0MVcSU6LyxcnP0KAD-nzJ-lOT4onjsmAcqy3ljTRkLzUjQrfIhmvoy8uGUidG0YQ-X4Ka1hNaprw7LB8p7iujdwRgJ1sz_Mvo/s200/Fanning.jpg" width="200" /></a></div>
</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">The images
of surfer Mick Fanning being attacked by a shark late last year were a stark
reminder that, despite our dubious skill of dominating other species, there are
some environments in which we are potentially very fragile. You may remember
that Fanning was competing in a surfing competition and was waiting for a wave,
when out of the blue (pun intended) a shark appeared and clearly wanted to see
how tasty a morsel it had found floating about in its domain. It’s not quite clear
why Mick Fanning didn’t end up on the lunch menu but such is the luck of the
drawer.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">I’m a
surfer, not a very good one and, these days, not that frequently either as age
interferes with agility, the chances that I would survive if my leg rope broke
and increasing risk aversion. But I do like to get out in a nice, slow wave every
now again and feel the better for it. I spoke to a few surfers and friends
about the Fanning incident to see whether or not they had had the same reaction
to me and found a fairly universal response. From a psychological point of view
it is quite interesting and may have broader implications. I’ve called it the
Fanning Phenomenon.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Surfers will
freely talk about the risk of sharks and tend to do so in a matter of fact sort
of way. They’re there all the time, it’s their domain, the odds are low and you
can always get out of the water if you see one. This doesn’t seem to change
much even if one has been sighted and people still surf even if there has been
a recent attack. Mind you, it is worth noting that many surfers are male and
under the age of 30 and, therefore, have a mal-functioning ‘Executive Centre’
in their frontal lobe that effectively evaluates risk and make sound judgements
about their behaviour. Hence, car insurance is much more expensive for the
under 25-year old male than it is for anyone else. And also results in young ‘celebrity’
males becoming fodder for the media when they get up to their anti-social
antics.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Many women
I speak to reckon that men of any age never get this part of their brain to
function and lack sound social judgement most of their lives. I suspect this is
a bit harsh but I digress. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">What the
Mick Fanning attack did was to bring to life what was hitherto conjecture, belief,
an idea. It took what was knowledge and turned it into understanding. As a
friend of mine said, it was like instantly making the link between theory and
practice. Some surfers apparently gave up surfing and many told me that they
are much more aware. I certainly have been.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">The Fanning
Phenomenon reminds us that there is nothing greater than real understanding if
we are to get our heads around a problem, an idea, an innovation, something
new, or any alien situation for that matter. I was a therapist for many years
in my role as a psychologist. Having personally experienced intense grief and
then anxiety first-hand early in my life, I think I was better equipped to help
people with similar problems. Being married meant I understood some of the
nuances of this type of relationship. I never felt I could fully help women who
had been sexually abused, apart from the fact there is an interesting
transference that can interfere with therapy in any case. Recently, I
experienced a significant dysphoria for a while. I wouldn’t call it depression
but it was close. My understanding of this problem is now enhanced.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">I’m not
saying that we can’t help people if we haven’t experience what they have
experienced and that empathy is impossible. I have helped many people whose experience
was alien to me. But my experiences have certainly enhanced my understanding of
others. When I meet people whose experience is outside my own I take special
care to dig deeper. I read and talk to others. I suspend premature conclusions
and ideas of what to do. I am much more contemplative.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">The Fanning
Phenomenon can be applied to all sorts of situations. Politics, for example.
Before politicians pass legislation on something like disability services,
aging, or any other area of under privilege, and they come from wealthy
backgrounds (as many do) then they need to take deeper soundings of the
implications of what they propose.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">I’m sure
you can think of many ways in which the Fanning Phenomenon can be applied, so I
won’t labour the point.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Just keep an
eye on the surf when you are on your board next time but don’t let sharks keep
you out of the water.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com3tag:blogger.com,1999:blog-6448048397545596969.post-23675866768060851362016-01-04T00:31:00.001-08:002016-01-04T12:56:21.290-08:00Men Behaving Appallingly <div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjSTsA2RTfxYYFGka-LmrQSvE69lgcDC3n2kWDPskMySUf2zPP_rauQKJPN3e6C8mFq-qe7-AYlx49_RhU3-292DdWBT0lbe6SyGCvi1G6DvHmFv4IHI0RDHOg5vhYn8MOkDYuS_j7S0vQX/s1600/employee-harassment-complaint2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="224" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjSTsA2RTfxYYFGka-LmrQSvE69lgcDC3n2kWDPskMySUf2zPP_rauQKJPN3e6C8mFq-qe7-AYlx49_RhU3-292DdWBT0lbe6SyGCvi1G6DvHmFv4IHI0RDHOg5vhYn8MOkDYuS_j7S0vQX/s320/employee-harassment-complaint2.jpg" width="320" /></a></div>
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<span style="font-family: Times;">There is a belief in the minds of too many men that
it is somehow appropriate for males to force themselves sexually on women. It
is borne from a sense of entitlement that men feel they have of women: that
somehow she does not have the right to resist and that her vagina is his right.<o:p></o:p></span></div>
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<span style="font-family: Times;">We have had a disgusting reminder of this aspect of
the minds of men in the recent episode (for those not living in Australia or
asleep) where a minister of the government recently sexually harassed a staff member
while they were both on a business trip to Hong Kong. There have been at least
two brilliant expose’s of this event from Kate Galloway <a href="http://kategalloway.net/2016/01/02/boundaries/">http://kategalloway.net/2016/01/02/boundaries/</a></span><br />
<span style="font-family: Times;">and Jennifer Wilson </span><a href="http://noplaceforsheep.com/2016/01/02/well-jamie-shit-happens/" style="font-family: Times;">http://noplaceforsheep.com/2016/01/02/well-jamie-shit-happens/</a><span style="font-family: Times;">,
for those interested in reading the women’s view.</span></div>
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<span style="font-family: Times;">However, I am a bloke and I want to give my blokey
point of view on this. One of the most shameful of the various dimensions to
this saga is that at least one of the above mentioned female
correspondents received a large number of abusive and extremely violent
responses because she criticized the behavior of this minister, Jamie Briggs.
The sense of entitlement over the bodies of women in the minds of some men is
so strong that they think it essential to defend those who have been caught.
You don’t need to be a shrink to realize that what they are doing is guiltily
defending their own predilections in a phenomenon that psychologists call
projection.<o:p></o:p></span></div>
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<span style="font-family: Times;">Not only has this abuse occurred on an industrial
scale but yesterday one of the most senior members of the current government,
Peter Dutton (I refuse to call him ‘The Honourable’) sent a text of support to
Jamie Briggs telling him that a certain newspaper reporter, who had publicly
chastised him, was a ‘..mad f*&^@ng witch’. So, there’s a wonderful
role model for our citizens about how to treat women who 'bell the cat' from
someone who should be calling for the head of Jamie Briggs and distancing
himself as a matter of moral and ethical course.<o:p></o:p></span></div>
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<span style="font-family: Times;">Curiously enough, Dutton was part of a committee
that sacked Briggs from the ministry when the event was publicized. So, in
public Dutton is appalled by the sexual harassment of Briggs but in private he
is supporting his gender buddy. Duplicity knows no bounds it seems and the
message is clear that sexual harassment is just fine. The reason Dutton’s
message was revealed was because he sent it to the newspaper reporter by
mistake (his incompetence knows no bounds either). He then apologized publicly.
Of course, if he had not made this mistake then he would have got away with
revealing what he really thinks.<o:p></o:p></span></div>
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<span style="font-family: Times;">And, of course, there has been the usual round of
victim blaming and excuses. He was drunk was the first and she shouldn’t have
been there was a second. So, it is fine to sexually harass someone if you are
drunk. ‘Your honour, the alcohol made me do it’. And worse, that she was
somehow responsible for his behavior. It’s the old, ‘she asked for it’ routine.
This is the Western equivalent of women wearing a a burka and chador so that
they won’t cause men to become aroused. ‘She made my penis get out of control,
your honour’. There was also the usual barrage of misinformation that one sees
in these sorts of cases that attempted to obfuscate and blur the true story and
focus on the victim not the perpetrator. The truth is lost in the fog of
misdirection.<o:p></o:p></span></div>
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<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Times;">Let’s remember that this staff person is an
employee of a government minister who is in an extremely powerful position.
Briggs knew this and would have known too that his victim would have been more
likely to succumb to his advances because of his power. Clearly he suffers from
the delusions reinforced by too many movies and TV series about the ‘rights of
men’. His victim knew it too and has been extremely brave to have reported the
incident, which, incidentally, she attempted to deal with, in the first
instance, without publicity by talking to a senior staff immediately.<o:p></o:p></span></div>
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<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Times;">The mechanisms behind this almost exclusively male
belief about their rights to the bodies (and minds presumably) of women are not
hard to find. The fact that he is a naughty boy for behaving badly and she is a
slut for letting him are powerful messages reinforced by families, in the first
instance, and by society in general. I travel a lot and I am astounded at how
pervasive misogyny is among ‘normal’ men in every country and town that I have
visited.<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Times;">I’m a bloke. I understand impulses and sexual
desire. As a psychologist I am aware of the biological drivers for these
impulses and desires. I also understand being drunk. Been there and done that
in spades. So, trust me my fellow men, when I say that there are many men out
there who can control their impulses, who can challenge this belief about
entitlement, and their potential power. And that latter issue is the raw
meaning behind all this. The need for power.<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Times;">So, what’s so different about those who know where
the boundaries are, who know what is right and what is wrong? Its not all about
education because perpetrators come from both the educated and uneducated. Its
not about race.<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Times;">It has to do with self-awareness, respect for
fellow travelers on this planet, about self-confidence and a
healthy belief in self, and knowing how to use power well rather for
self-interest. It is about being civilized and raising ourselves up from the
primal swamp where impulse and narcissistic behavior was a matter of survival.<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Times;">Blokes, we are better than that. It’s time for all
of us, including our leaders, to stand up and be counted. It is time to really
take a stand against this scourge. We need to behave well and recognize when we
have not done our best and be accountable. We need to support and listen to
women who tell us about how they want to be treated rather than abuse and
attempt to disempower them. Guys, we don’t need to be bullies to have
fulfilling relationships. In fact the former will prevent the latter.<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Times;">Repeat after me blokes. ‘ One: I need unambiguous
permission to make sexual advances to a woman and if she makes it clear that
advances are not welcome then I need to back off. And this means I need to raise my
emotional intelligence beyond the age of three years of age and really listen to
what women are telling me so that I can read them appropriately. Two: I should
never make sexual advances towards women (or men for that matter) who are my
staff. Three: I should not be getting drunk with my staff if I am their
manager. Four: No means no. Five: I need to make it clear in words they
understand to any male know that their behavior is or was inappropriate if they
have been guilty of sexual harassment (or bullying).’<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com4tag:blogger.com,1999:blog-6448048397545596969.post-8328408538171729222015-12-01T13:36:00.002-08:002015-12-01T22:04:00.346-08:00New Year Resolutions change, habits and addictions<div align="center" class="MsoNormal" style="text-align: center;">
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgihyphenhyphenWMQ0_wv6qKjSipIIDPd_tafhhJK8q6nKxgZgVBWTCdRIvR8ellP2Iw2HSThdTG0DP_ugjnrArJcoe9yS6TJJoT8uUJruEpxjXBWYYy49ccMmuyL2z-uXlVhfwFrmX4HK_tOZFSKYox/s1600/new+year+resolutions.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="111" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgihyphenhyphenWMQ0_wv6qKjSipIIDPd_tafhhJK8q6nKxgZgVBWTCdRIvR8ellP2Iw2HSThdTG0DP_ugjnrArJcoe9yS6TJJoT8uUJruEpxjXBWYYy49ccMmuyL2z-uXlVhfwFrmX4HK_tOZFSKYox/s200/new+year+resolutions.jpg" width="200" /></a></div>
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Well, here
we are again, that time of the year when the jolly fat fella in the red suit
squeezes his way down the chimney to our eagerly awaiting stockings. Don’t
forget to leave out the glass of milk and carrot for the reindeer!</div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Its also
the time of year when we make all sorts of New Year resolutions to not to this,
do that, give up this and to do more of something else. Good intentions. The
bad news is that most New Year resolutions turn to custard in about a month, if
not less. We are left with regret, thoughts of what might have been and another
failed attempt at learning to play the bagpipes at the Edinburgh Tattoo. Or, as
my now seemingly adult children say-whatever!<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">There are
some good reasons for this. The first is that change is enormously difficult
for people. We are creatures of habit and our brains need to be trained to
alter the neuronal pathways that makes a habit so, well……….habitual. When we
encounter change, the neuroscientists tell us, we experience a similar physical
experience to pain. And most of us, apart from certain strange types, want to
avoid personal pain. It takes about 3 months to re-habituate: that is, get rid
of one habit and change it for another. It is no easy fix. Trust me, I’ve been
helping people change for thirty-five-years now and its hard work. No, not the
same people!<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">I’ve been
having a great conversation with a young man, Nathan Meola in Sydney (look him up if you are interested in weight loss and lifestyle change), who is helping
people change their lives by losing weight. He’s a personal trainer and doing
great work helping people exercise, change their diet and generally fight the
flab. We have been sharing the observation and the frustration that the losing
weight (or changing whatever habit) is not the real issue. The fat, smoking,
excessive drinking, working too hard, is only the symptom, the outcome.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">What’s
important is to work out why it is the habit occurs in the first place. One key
is identifying the drivers that make me eat or smoke, for example. If we
understand why we have an addiction, then we target that and then the change of
behaviour afterwards. It is important to remember that when you are fighting an
addiction, whatever it is, you are fighting some really powerful chemical
systems in your brain.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br />
Dopamine (among some other similar chemicals) release in our brain causes us to
feel reward, pleasure. In addictions it is released when we undertake our
addicted behaviour and makes us feel good: out of our awareness. We then seek
this reward quite unconsciously. So, working out why we need this reward is
important as part of the behaviour change.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">If, for
example, I eat to make myself less attractive to the opposite sex, or to give
me an excuse to avoid something else, or I smoke to soothe anxiety, then I need
to address these issues first. Why do I eat this crappy takeaway food or light up
this cigarette? <o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">And, by the
way, we are not limiting all this to addictions-it has meaning for all sorts of
change. Leaders might want to think about this when trying to get their team
members to change their behaviour in their workplace.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">It might
surprise you but combating the root cause, even if we don’t fully understand
it, is not so difficult as it sounds and doesn’t need you to spend endless
hours on the couch. I know that sounds odd but there it is. We can combat and
change our thinking. There are some quite simple techniques that can be used to
help you combat negative ideas, self-esteem issues, self-image problems, and
compulsions, for example. No need for psychoanalysis but some thought about
what it is that drives me to my habit is useful and fixable.<o:p></o:p></span></div>
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">So, good
luck with your New Year resolutions but spontaneous decisions to change may
well be ineffective. Some preparation is more useful with high motivation to
succeed. Talk to your friendly psychologist for help </span><span lang="EN-AU" style="font-family: "wingdings"; mso-ansi-language: EN-AU; mso-ascii-font-family: Calibri; mso-ascii-theme-font: minor-latin; mso-char-type: symbol; mso-hansi-font-family: Calibri; mso-hansi-theme-font: minor-latin; mso-symbol-font-family: Wingdings;"><span style="mso-char-type: symbol; mso-symbol-font-family: Wingdings;">J</span></span><span lang="EN-AU" style="mso-ansi-language: EN-AU;">.<o:p></o:p></span></div>
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com0tag:blogger.com,1999:blog-6448048397545596969.post-75455013546707775542015-11-20T22:55:00.001-08:002015-11-20T22:55:15.576-08:00The terrorist mind<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiePBw8kV63OJLha9ngfo9Nixs5QF3A4hMCPCj1r7K4_Rne6hAx-uOo5opMRK49ceObL9GaqOHsGW2HOCmpWTMAIHIHTvNgRjV74nAF41hhTT4Znj5bnVnDODWjH2E4rO7r_Q5t7_MdJ9tK/s1600/Terrorist+mind.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="150" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiePBw8kV63OJLha9ngfo9Nixs5QF3A4hMCPCj1r7K4_Rne6hAx-uOo5opMRK49ceObL9GaqOHsGW2HOCmpWTMAIHIHTvNgRjV74nAF41hhTT4Znj5bnVnDODWjH2E4rO7r_Q5t7_MdJ9tK/s200/Terrorist+mind.jpg" width="200" /></a></div>
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<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Jung
proposed that we all have a ‘shadow’, the dark side of ourselves. It is the
hidden self that drives much of human behaviour, out of our conscious
attention. He suggested that the more unacceptable our thoughts and feelings to
our conscious, the deeper they are hidden. More positive parts of the shadow
are more easily accessed. The evil tendencies that we all have are hidden deepest
of all. Modern observations of the human brain now point to primitive centres
that can drive behaviour if unchecked by parts of our cerebral cortex: the
civilised self that is learned. Other psychological research has long exposed
the uncomfortable truth that we are all capable of the greatest evil and,
indeed, the greatest good. Yes, given the right circumstances, even you.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">For
relatively unreconstructed Darwinists like me, there is a functionality to the
dark side that worked for us when we were still living in the swamp: unconscionable
brutality was essential for survival purposes. But, this was not so long ago
and the social controls of civilisation are a thin veneer. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Which
brings us nicely to the mind of the terrorist. There’s been a lot of commentary
about terrorists since the attacks in Paris. Some of it has been informed, such
as Walled Ali’s brilliant treatment of the issue. Much has been unfortunate in
misunderstanding the motives behind terrorist behaviour and, necessarily, who
becomes a terrorist. Research on the terrorist mind has had some difficulty in
coming up with a common profile. So, it’s unlikely that we’ll see a diagnosis
of terrorism in the manual of psychiatric disorders any time soon. However, one
of the common themes has been linking the attacks with religion.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Religion
has got nothing to do with the motivation to become a terrorist. It is a
rationalisation, yes, but not the motivation. The moral outrage that these
terrorists might claim is more a projection of their own insecurity, their own
uncertainty about the meaning of life. Rather, the underlying factor
underpinning terrorism such as this largely about power: religion is the shroud
in which it is wrapped. It was the same in the Crusades in the twelfth-century,
the Spanish Inquisition and in any of dozens of religious wars conducted before
and since.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">The more
extreme terrorist act that lacks complete concern for human life, the brutal
act will be relatively easy for angry thugs and psychopaths. For them, it is
all about power and control, even over naïve recruits ands others that join the
‘cause’ as well as their victims. The radicalised are usually the disaffected
and marginalised, and deeply angry about their situation, or helpless in their
despair. Becoming part of a terrorist group, a cause, gives them a personal
power that gives meaning and, of course, the critical human needs of
affiliation and recognition.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">No doubt
there are those who, in Byronesque fashion, see themselves as fighting for a
cause, a rebellion or a revolution: freedom fighters. Boredom, naïve idealism,
lack of purpose, and the need for adventure drives these to recruit themselves.
It is reported that there is a large proportion of people who become
ex-terrorists and disassociate themselves. I suspect that these would be people
who do not have the psychopathic capacity to carry out atrocities. In any case,
these people too are seeking power and the need to influence events.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">For only a
small minority will joining a terrorist group be about religion. And if it is
then given the teachings of most religious texts, apart from some of the Old Testament,
it is misguided. Religion is just an excuse for being a terrorist, not the
cause. Brutality comes from a deeper part of ourselves.<o:p></o:p></span></div>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Bullet 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Number 5"/>
<w:LsdException Locked="false" Priority="10" QFormat="true" Name="Title"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Closing"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Signature"/>
<w:LsdException Locked="false" Priority="1" SemiHidden="true"
UnhideWhenUsed="true" Name="Default Paragraph Font"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="List Continue 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Message Header"/>
<w:LsdException Locked="false" Priority="11" QFormat="true" Name="Subtitle"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Salutation"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Date"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text First Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Heading"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Body Text Indent 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Block Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Hyperlink"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="FollowedHyperlink"/>
<w:LsdException Locked="false" Priority="22" QFormat="true" Name="Strong"/>
<w:LsdException Locked="false" Priority="20" QFormat="true" Name="Emphasis"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 9"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com1tag:blogger.com,1999:blog-6448048397545596969.post-63975265668733471172015-11-01T23:48:00.000-08:002015-11-01T23:48:02.190-08:00The Power of Reflection for Happiness and Success<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjT4eFBSWqr63EyGhMwgQCQ1tYXhn707OyX87lhhGo0k6-jLKTm_ZrwYbM44R-qGEeatqeyK77v7VocoM8UkwKwy7ewOJdXC6LIGZ16NZAAQxqF1F0wXguV79KGSzlxmOrhSz4jwbC346ML/s1600/reflection.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="131" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjT4eFBSWqr63EyGhMwgQCQ1tYXhn707OyX87lhhGo0k6-jLKTm_ZrwYbM44R-qGEeatqeyK77v7VocoM8UkwKwy7ewOJdXC6LIGZ16NZAAQxqF1F0wXguV79KGSzlxmOrhSz4jwbC346ML/s200/reflection.jpg" width="200" /></a></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">The Evil Queen in Snow White asks her mirror, ‘Mirror,
mirror on the wall, who’s the fairest of them all?’ The mirror replies that the
Queen is indeed the fairest of all. The Queen’s mirror always tells the truth.
In the original version it is a hand mirror, which has the advantage of
portability: the truth is available at every moment.<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">So, the Evil Queen is the fairest in the land
until Snow White grows up and the mirror has to tell her that the blossoming young
girl is a ‘thousand times more beautiful than you’. This uncomfortable truth
eventually leads to the death of the Evil Queen who tries to become number one
again. Such is the price of vanity.<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">It is difficult to know the extent to which the
Grimm brothers meant this story to be a metaphor for life. But fairy stories do
make wonderful means for presenting ideas to the unconscious mind in a
palatable, non-confronting <span style="mso-spacerun: yes;"> </span>way: I used
them a great deal in clinical practice. They can work in everyday life as well
although you have to pick the moment. <o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">The price of vanity for the Evil Queen is narcissistic
anger, which leads her to her demise.<span style="mso-spacerun: yes;">
</span>That she would even ask the mirror the question points to her need for
affirmation, her lack of self-esteem perhaps, her fragile sense of self.<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">Of course, when we look in the mirror, we mostly
don’t want the truth. Mirrors don’t lie, but we lie to ourselves. The Evil
Queen bought the wrong mirror. It should have been one that freely avoids the
truth, that would defend her sense of self, as our unconscious mind does.<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">The unconscious mind is rather underrated.
Perhaps it got bad press through Freud and the aparent mystical art of psychoanalysis.
But it controls most of our behaviour and emotions that occur completely beyond
our consciousness. This unconscious stuff involves complex interactions of
chemicals in the brain along with our experience. One good example is the role
of dopamine in facilitating addiction and our ability to resist gratification
or not, arising from our personality, beliefs, values, self-esteem, and myriad
other factors. Another is the extent to which we are anxious depending on our
genes, our propensity to secrete adrenaline and other anxiety creating
chemicals, and our experience right from when we are born. Some people who are
born anxious are able to learn to control their predisposition towards anxiety
with which they were born.<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">Our unconscious mind, apart from doing many
other things, also tries to protect us, the conscious, from the unpleasantness
of fear or anxiety that comes from being confronted with our faults, failings,
and other nasty issues that might threaten our sense of who we think we are.
This is a very complex issue but humans spend a lot of time avoiding things
that might be unpleasant to confront and do it in all sorts of ways that would
be impossible to deal with here.<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">Some people find it easier to confront their ‘true
selves’ than others. People with personality disorders, like narcissism or
psychopathy, find it very hard to develop insight into their behaviour because
the truth would be really distressing. Bullies often have lack of insight for
the same reason and might not even be aware of what they are doing driven by
myriad psychological problems.<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">One example of a simple way in which our
unconscious defends and maintains the lie would be the use of rationalisation.
This is one of the defence mechanisms that we use to ‘explain’ or excuse a
failure to perform. I failed the exam because the teacher was poor or got the
sack because the manager didn’t like me from the start. I suspect we have all
used this basic mechanism along with denial and projection, two common defences
we use to protect ourselves.<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">There are some clear advantages to knowing more
about ourselves that are pretty obvious, particularly for successful
relationships and any activity that involves other people. Knowing your
addictions, habits, and things that prevent success is also handy.<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">Reflection, done well, is a mirror that tells
the truth. A useful hint to do reflection well is to be aware of your behaviour.
What you do, your behaviour, is the mirror to the soul and much more accurate
as to who we are than what we say. Behaviour is observable. Mind you, humans
have a remarkable ability to rewrite history to make themselves look better but
I guess you can’t overcome every frailty that we have. Reflection at least
gives us a chance to look at what we are doing and the outcomes of what we do.<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">I wrote a blog about why coaching is effective
some time ago. It is useful when we are finding it hard to identify what we are
doing wrong and we need a guide. Friends can help us too, if they are game to
be objective.<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">However, as I found out twice only recently,
holding up a mirror to someone can be fraught with danger. It works well in
therapy but spontaneously pointing out someone’s negative behaviour can be
tricky and not for the faint hearted. Its something that I have found difficult
to resist for most of my life.<o:p></o:p></span></div>
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<span lang="EN-AU" style="font-size: 14.0pt; mso-ansi-language: EN-AU; mso-bidi-font-size: 12.0pt;">So, reflection can be a very useful tool for
personal improvement and a daily dose is my prescription to learning more
effective behaviour in love, relationships, work, and daily life. Give it a
try.<o:p></o:p></span></div>
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<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Document Map"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Plain Text"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="E-mail Signature"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Top of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Bottom of Form"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal (Web)"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Acronym"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Address"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Cite"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Code"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Definition"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Keyboard"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Preformatted"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Sample"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Typewriter"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="HTML Variable"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Normal Table"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="annotation subject"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="No List"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Outline List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Simple 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Classic 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Colorful 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Columns 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Grid 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table List 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table 3D effects 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Contemporary"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Elegant"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Professional"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Subtle 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Web 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Balloon Text"/>
<w:LsdException Locked="false" Priority="39" Name="Table Grid"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Table Theme"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 1"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 2"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 3"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 4"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 5"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 6"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 7"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 8"/>
<w:LsdException Locked="false" SemiHidden="true" UnhideWhenUsed="true"
Name="Note Level 9"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Placeholder Text"/>
<w:LsdException Locked="false" Priority="1" QFormat="true" Name="No Spacing"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading"/>
<w:LsdException Locked="false" Priority="61" Name="Light List"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 1"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 1"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 1"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 1"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 1"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 1"/>
<w:LsdException Locked="false" SemiHidden="true" Name="Revision"/>
<w:LsdException Locked="false" Priority="34" QFormat="true"
Name="List Paragraph"/>
<w:LsdException Locked="false" Priority="29" QFormat="true" Name="Quote"/>
<w:LsdException Locked="false" Priority="30" QFormat="true"
Name="Intense Quote"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 1"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 1"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 1"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 1"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 1"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 1"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 2"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 2"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 2"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 2"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 2"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 2"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 2"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 2"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 2"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 3"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 3"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 3"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 3"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 3"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 3"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 3"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 3"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 3"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 3"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 3"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 3"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 3"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 3"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 4"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 4"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 4"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 4"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 4"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 4"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 4"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 4"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 4"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 4"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 4"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 4"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 5"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 5"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 5"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 5"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 5"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 5"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 5"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 5"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 5"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 5"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 5"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 5"/>
<w:LsdException Locked="false" Priority="60" Name="Light Shading Accent 6"/>
<w:LsdException Locked="false" Priority="61" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" Name="Medium Grid 2 Accent 6"/>
<w:LsdException Locked="false" Priority="69" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" QFormat="true"
Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" QFormat="true"
Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" QFormat="true"
Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" QFormat="true"
Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" SemiHidden="true"
UnhideWhenUsed="true" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" SemiHidden="true"
UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/>
<w:LsdException Locked="false" Priority="41" Name="Plain Table 1"/>
<w:LsdException Locked="false" Priority="42" Name="Plain Table 2"/>
<w:LsdException Locked="false" Priority="43" Name="Plain Table 3"/>
<w:LsdException Locked="false" Priority="44" Name="Plain Table 4"/>
<w:LsdException Locked="false" Priority="45" Name="Plain Table 5"/>
<w:LsdException Locked="false" Priority="40" Name="Grid Table Light"/>
<w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="Grid Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 6"/>
<w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 6"/>
<w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 6"/>
<w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 6"/>
<w:LsdException Locked="false" Priority="51"
Name="Grid Table 6 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="52"
Name="Grid Table 7 Colorful Accent 6"/>
<w:LsdException Locked="false" Priority="46" Name="List Table 1 Light"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark"/>
<w:LsdException Locked="false" Priority="51" Name="List Table 6 Colorful"/>
<w:LsdException Locked="false" Priority="52" Name="List Table 7 Colorful"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 1"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 1"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 1"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 1"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 1"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 1"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 2"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 2"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 2"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 2"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 2"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 2"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 3"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 3"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 3"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 3"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 3"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 3"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 4"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 4"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 4"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 4"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 4"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 4"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 5"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 5"/>
<w:LsdException Locked="false" Priority="48" Name="List Table 3 Accent 5"/>
<w:LsdException Locked="false" Priority="49" Name="List Table 4 Accent 5"/>
<w:LsdException Locked="false" Priority="50" Name="List Table 5 Dark Accent 5"/>
<w:LsdException Locked="false" Priority="51"
Name="List Table 6 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="52"
Name="List Table 7 Colorful Accent 5"/>
<w:LsdException Locked="false" Priority="46"
Name="List Table 1 Light Accent 6"/>
<w:LsdException Locked="false" Priority="47" Name="List Table 2 Accent 6"/>
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com2tag:blogger.com,1999:blog-6448048397545596969.post-78082819852690098902015-10-18T21:03:00.001-07:002015-10-18T21:03:57.134-07:00Survival of the Fittest<div align="center" style="text-align: center;">
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<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Recently, I’ve observed a
couple of organisations or three that are making a serious fundamental survival
mistake, especially given we are now well into the 21<sup>st</sup> century: the
century of discontinuous change. And, at the same time, I’ve met quite a few
individuals who are also seriously ill-prepared for dealing with the world in
which they live. Odd really because we’ve known the secret to survival for a
long time.<o:p></o:p></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br /></span>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Until the 1940s it was
thought that organisms would always seek to stay in balance, called
homeostasis, as a general principle of survival. I even learnt this as a trainee
nurse in the 1970s, which goes to show how slow new knowledge can be adopted. This
seemed to make perfect sense until along came a bloke with the seriously tongue
twisting name of Bertalanffy. Among other important observations that he
incorporated into what he called General Systems Theory, was the idea that this
homeostatic rule was a fallacy. He reasoned that adaptation was critical to
survival of species and that organisms, rather than just seeking balance, adapt
gradually to changes in their environment otherwise they could never survive
nor evolve. From a Darwinian perspective, it is impossible to see how evolution
would work without adaptation, along with genetic ‘accidents’. <o:p></o:p></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br /></span>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">It didn’t take long for
smart social scientists to apply the same principle to organisations. This was
that organisations also need to be able to adapt to changes in their
environment or risk becoming redundant. They need to be constantly scanning the
external world to see what the latest trends and risks might be, to anticipate,
and to have the agility to adapt. It is this last ability that is critical. Open
systems are adaptive. Closed systems, on the other hand, are too intent on
internal processes, policies, the manufacture of their current ‘widget’ to be
looking outside or to the future. They tend to be controlling structures where
decisions are made at the top rather than with the combined intelligence of the
group. There may be a semblance of adaptive process but people within the
organisation are not really empowered with information, a real contribution,
and decision-making. In Simon Sinek’s parlance they are focused on ‘What’
rather than the ‘Why’ or even the ‘How’.<o:p></o:p></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br /></span>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">In an open system, leadership
is focused on engaging people so that everyone is able to provide continuous feedback
to the organisation from their interactions with the environment, people can express
their expertise, there is freedom to move, people are trusted, conflict is
managed constructively, expectations are realistic, and relationships are
valued. Engagement makes an organisation agile-able to respond, like an
organism, to toxins and to opportunities that enhance survival. Leadership is
transformation and based on relationships, rather than transactional since the
later, with its carrots and sticks approach is ineffective. Rewarding people
with affirmations and punishing them with negative behaviour does not produce
engagement. It is closed system thinking.<o:p></o:p></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br /></span>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">In my clinical role I soon
learned that there are two types of people in the world when it comes to the
ability to adapt. There are those who think that catastrophe will never affect
them, that they are immune from bad things happening. Given this, like the
closed system, they are not prepared when it does. They have not broadened
their skills or developed contingency plans, the horizon is very short and they
cannot see possibilities nor the options from which to choose. When things go wrong
in their work or relationships, they have no room to move and end up
compromising: stuck. Some people have personality characteristics that make
change a difficult proposition, so they avoid even preparing for it.<o:p></o:p></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br /></span>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">This who have learnt or who
have a more flexible personality are prepared for change: aware that anything
can happen at a moment’s notice. They might be upset at the change but manage
to find their way through it and come out the other end. They live in
possibilityland and have skilled themselves in such a way that they can make
choices from a number of options. Without the former there is no possibility of
the latter.<o:p></o:p></span><br />
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><br /></span>
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">In the words of the AC/DC
song, ‘Are You Ready?’<o:p></o:p></span><br />
<br />
<br />
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com2tag:blogger.com,1999:blog-6448048397545596969.post-75647102861734382015-09-23T04:10:00.002-07:002015-09-23T04:10:29.479-07:00The Art of Self-Deception<div align="center" class="MsoNormal" style="text-align: center;">
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjZ5fDli-SIaZE1ZIuOfD4ZQhPtAqgSyl9KF4pTEh_i_2uRP-BMw8TjGarI0FJ3TER4kFQnJRbeRsIMVaVaZLdNUmH7ldj8vTgUphI3rJ2PQQkNwZrVfHr4DNUceTEhAQOYVeEHvIH8IDxp/s1600/compassionate-700x500.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="142" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjZ5fDli-SIaZE1ZIuOfD4ZQhPtAqgSyl9KF4pTEh_i_2uRP-BMw8TjGarI0FJ3TER4kFQnJRbeRsIMVaVaZLdNUmH7ldj8vTgUphI3rJ2PQQkNwZrVfHr4DNUceTEhAQOYVeEHvIH8IDxp/s200/compassionate-700x500.jpg" width="200" /></a></div>
<div class="MsoNormal">
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<div class="MsoNormal">
I think I’ve
mentioned in a previous blog that I took up painting about 12 months ago. Not glossing
the dunny door or the ceiling but art type painting. The word ‘type’ is
deliberate as what I do is not yet what I would call art. It has been 50 years
since I last picked up a paint brush or pencil with any real purpose. The last
time was when I was 14 and my art teacher suggested I study science and gave me
5% for my art exam, which was given for just turning up.</div>
<div class="MsoNormal">
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<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">Well, last
Sunday, I had an interesting and somewhat unnerving experience. My better half
had given me, for my birthday, a place in an art workshop with a very well-accomplished
artist. Let me say that his is also a really nice person, enthusiastic,
relaxed, fun and very helpful. There were about 12 of us there to learn how to
paint pandanus trees. As we started our first exercise it became clear that my
colleagues were mostly quite experienced at drawing and painting and that I was
not. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;"><span style="mso-spacerun: yes;"> </span>At the same time, I got off to a bad start,
probably because I was anxious but not aware of it and made some rather hurried
decisions on the canvas. The situation worsened and I found myself fighting off
feelings of panic and succumbing to a sense of misery and doom. I bumbled along
until lunch and then packed up my things with the intention of escaping.
However, something made me just go and sit in my car and eat my lunch, as I reflected
on what was happening. I wanted to leave but the fact that the workshop was a
present and that explaining myself would be be complicated forced me to resist
the temptation for flight.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">After a lot
of muddled thinking and a rather weak sense of determination I went back and finished
the workshop. I’m still working on what I produced that day and it is coming along
well. I certainly learned a lot about painting technique: when I let myself.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">It occurred
to me that I was having a flash back, a regression, to that bad old day when I
felt similarly overwhelmed and out of my depth, helpless and completely at a
loss of what to do as a student. It’s interesting to remember how it feels to
be totally lacking in the resources necessary to recover from a situation. In
this case it was a complete lack of technique or skill that would enable me to
make any sense of the concepts being presented. This was an uncommon feeling
for someone who is used to being on top of his game, master of what he does.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">This
experience was a poignant reminder of how our experience can shape us and
define what we do, quite unconsciously. It demonstrates how we can limit
ourselves without knowing it and end up feeling quite helpless, devoid of any
idea about how to get out of our situation.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">There are
many people, mostly with conservative minds, who believe that people deserve
what they get. They think that people who are poor, disadvantaged, chronically
unemployed or otherwise not functioning well in our society should take control
of their situation, to pull up their socks. The hard right think that our place
in society is pre-determined. There are those born to lead and those born to be
subservient.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">My
experience reminded me that our past our circumstances, our situation, can shape
us in important ways. It can either enable us to believe anything is possible
or that nothing is possible. It is not that easy to develop an awareness of the
former if we have never had the role models, the learning that gives us the
confidence to achieve, to raise ourselves up from the situation we are in. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">For
example, is well researched that kids who are raised in houses where reading is
valued and encouraged do better at schools than kids in impoverished environments.
We know that education is the biggest determinant of the level of social
advantage or disadvantage, on any social dimension that one wants to choose. It
is impossible to make choices when the options are out of awareness.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">I guess this
is a call for compassion: to understand that people are not necessarily behaving
as they do completely out of choice. My experience tells me that all human
behaviour serves a purpose. We may not understand why someone does something
that appears to be a poor choice but you can rest assured that, at the time, it
made sense to them. Knowing this means that we are more in a position to help
them than if we just sit back in confusion or, more commonly, anger and
rationalise why we should not help.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-AU" style="mso-ansi-language: EN-AU;">I think
compassion has become a casualty of our obsession with self.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com2tag:blogger.com,1999:blog-6448048397545596969.post-32679611149743100632015-08-10T20:36:00.002-07:002015-08-10T20:36:34.735-07:00Change or Cosmetics?<div class="MsoNormal">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgE1T8Eg1CvfG1YChDz6o2u6WyRuhlKXBraTo0XHY6EPcog16z2vivdTNIMpH27hfGSCyMRrXxPOglJiQl_1jOxIWjprjWCXiWt5pUIPZRVc82ItO526Ba67n5OMXAk1UvcNW1QTDRFnO-c/s1600/Aspidistra_elatior_-_01.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="213" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgE1T8Eg1CvfG1YChDz6o2u6WyRuhlKXBraTo0XHY6EPcog16z2vivdTNIMpH27hfGSCyMRrXxPOglJiQl_1jOxIWjprjWCXiWt5pUIPZRVc82ItO526Ba67n5OMXAk1UvcNW1QTDRFnO-c/s320/Aspidistra_elatior_-_01.jpg" width="320" /></a></div>
<div class="MsoNormal">
<span lang="EN-US"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-US">Meet Gordon Comstock, an erstwhile poet in
George Orwell’s brilliant book, ‘Keep the Aspidistra Flying’. Gordon comes from
a wealthy background but the family wealth has been dissipated. In an odd twist
Gordon starts to believe that wealth interferes with creative talent. He has a
job as a promising copywriter with the chance of success. Gordon gives this up
and gets a job in a bookstore. This begins a gradual decline into poverty,
eschewing friends, including his long-suffering girlfriend who he thinks only
feel sorry for him. After hitting rock bottom and his girl friend getting
pregnant he has to make a decision between his ideals, a rejection of wealth,
and his responsibilities. Ditching his new book of poems down a drain he ends
up writing advertising. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Orwell’s book is a social commentary. But,
it is the psychological that is of interest here. Humans are full of
contradictions, of Yin and Yang: opposites as Jung cogently pointed out. Each
individual is capable of great good and great evil, love and hate, trust and
betrayal, compassion and inhumanity, so many others. Most people don’t like to
think this is true of themselves and only others. Each of us believes we are
incapable of the negative, except for the odd minor infraction.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">So, Gordon is a part of our psychological
selves. He epitomizes what Jonas Salk in ‘The anatomy of reality’, says are the
illusions that prevent us acting in our own best interests. These illusions are
the ways in which we protect ourselves from the truth in order to prevent potentially
overwhelming emotions as our sense of self, our ego, who we think we are, is
threatened. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">We have no evidence that Gordon is talented
other than his claims. His first book, mice sits on the remainder shelf. He
doesn’t believe it either, at a deeply unconscious level and his ideals serve a
purpose. At a conscious level it is society, the system, his status in life,
and finally, the act of living that denies him. It’s impossible to know what it
is that has created his fear of success, of self-realisation. Like most of us
our real motivations are a mystery.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">One of the interesting problems that we see
in organisations is applying simple solutions to complex problems. As Dave
Snowden demonstrates with his Cynefin model, this doesn’t work, and we have
many examples of all manner of disasters to show that this is true. We live in a
world of rapid change and complex systems, and we can expect to be confronted
with many more complex problems.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">As my little anecdote about Gordon
demonstrates, human behavior is similarly complex. Unfortunately many attempts
at changing peoples’ behavior at work fail. One of the main controllable
reasons for this is that the solutions we choose are simplistic. Performance
management systems, most training programs, carrots and sticks, and telling
people they need to change, frequently fall into this category. Trainers and
consultants engage with employers in what I call the ‘change foxtrot’ in
delivering these simple solutions.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Human behavior change is difficult at the
best of times. Even in therapeutic situations, where people are in great
psychological pain, it is not uncommon to find that they still cannot change,
learn new habits, so ingrained are their behaviours and, like Gordon, they are so
lacking in insight.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<i style="mso-bidi-font-style: normal;"><span lang="EN-US">So,
solutions need to be very targeted at specific behaviours, experiential with a
significant emotional component, commitment-based, conversational rather than
didactic, person and problem centred, longitudinal rather than one-shot, and
involve organizational systems and commitment. <o:p></o:p></span></i></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">This latter point means making sure there
is follow-up in the organization, and involvement of the line manager(s) using
a system of continuous improvement. It takes around 3 months to change a habit.
It isn’t going to happen overnight unless something really dramatic happens and
that is not very often in my experience. What we call the ‘Halo Effect’ lasts
for a few days but old habits die-hard and quickly take over.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">It is not so hard to understand why the
‘change foxtrot’ is played out. It takes little effort and the boxes for
responsible action can be ticked. I was once asked to run some stress
management workshops for an organization that was having problems with stress
related sick leave. The CEO and the Training Manager wanted 5 one-day stress
workshops for their 100 or so staff. I asked to have a look around and the
opportunity to talk to staff before committing and was granted the request. I
told the managers that there was little chance of getting any real behavior
change with one-off workshops. It was explained to them that the stress was a
systems problem and that for the same cost I would be happy to work with staff
as a group to create some work changes and reduce stress. Stress interventions
were also included. The result: much too-hard. All the CEO wanted to do was
tick the boxes for WorkCover and then it was up to staff to do the changing.
Strangely enough, this was a human services organization running programs for
the disabled. Go figure!<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Needless to say this is one of the worst
forms of Catch-22: offering amelioration when there is no chance of it
occurring and then blame the victim. And not uncommonly used when things are
not going well and we don’t want the finger pointed at ourselves.<o:p></o:p></span></div>
<div class="MsoNormal">
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<span lang="EN-US">So, interventions need to be sophisticated
rather than simplistic with the aim of creating real change, rather than the
cosmetic: a hallmark of a complex adaptive system, compared to maladaptive. <o:p></o:p></span></div>
Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com1tag:blogger.com,1999:blog-6448048397545596969.post-66854822284921649182015-07-23T03:38:00.002-07:002015-07-23T03:39:22.778-07:00Choppergate and Power<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgPdgKMfX0z27le5ti27a7JaDvSryWK5TgT-tf8_1DYgPN_YyNnZPjsjuMkjdbyASmO-BVl9YOjUY62oBM2-aWp1USBLRD3eo1RlnRR8CeB-Qg_xCy7VMCnRapPWpDBBvXbMG-eveqzNVi8/s1600/Power.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="188" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgPdgKMfX0z27le5ti27a7JaDvSryWK5TgT-tf8_1DYgPN_YyNnZPjsjuMkjdbyASmO-BVl9YOjUY62oBM2-aWp1USBLRD3eo1RlnRR8CeB-Qg_xCy7VMCnRapPWpDBBvXbMG-eveqzNVi8/s320/Power.jpg" width="320" /></a></div>
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<span lang="EN-US"><br /></span></div>
<div class="MsoNormal">
<span lang="EN-US">Choppergate, featuring our arguably most
partisan Speaker of the House of Reps in history, Bronwyn Bishop, has whipped
up a frenzy, nay a a veritable typhoon of indignation, on social media. This, despite
the fact that we have become highly desensitized in recent years to the
disingenuous behavior of our politicians: their behaviour has certainly crossed
the invisible integrity-lack of integrity line.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Desensitisation is a psychological
technique used to treat people with anxiety and, notably, phobias. The idea is
that graded exposure to the fear coupled with relaxation reduces the anxiety.
It is, indeed, a very effective treatment. But we can become unwittingly
desensitized to all sorts of other things too, such as the behavior of our
politicians, our leaders. So, when the new LNP Government made a national sport
of breaking election promises, the reaction was no more emphatic than a leaf
crashing to the earth. Another example is the way the daily nonsense dished out
by the media is taken for granted and we keep sucking it in without question,
even though we know it is flawed. Makes you wonder what it will take for the
majority, rather than excited minorities, to become sensitized again and say
that ‘enough is enough’<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Anyhow, that’s not the point I want to make
in this little blog. It’s more about what it is about humans that has shown
Lord Acton’s statement that, ‘Power corrupts and absolute power corrupts
absolutely’, to be something of a truism. Dan Ariely, a psychologist (see TED
Talks) has done some really interesting work on dishonesty. It seems that most
of us will be dishonest to a point. We’ll fudge a bit here and there, keep that
extra little bit of change, tell the odd lie, exaggerate. Most of us break the
law daily by speeding and then guiltily slow down when we see a police car or a
speed gun. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">But, for most of us, there is a line that
we won’t cross. We’ll fudge so far but not too far. There is a part of our
brain that kicks in and gives us a quick slap around the head when we are
confronted with that line and seem about to move to the dark side. Psychopaths
are an exception, however. It seems true too that when people move into
positions of power, even minimal power, they will exploit their situation-adopting
what is known as a sense of entitlement. And, yes, its most of us, not just
psychopaths that do this. Ariely’s research uses good cross sections of normal
people, not those with personality disorders. So, her’s talking about you and
me.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Being an unreconstructed Darwinist, I have
an easy explanation for all this. Its all about obtaining an advantage in terms
of finding a mate and being able to ensure our offspring are ours and will
survive. Dear Hortense, it is written in the genes.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">So, Bronwyn couldn’t help herself? Well,
yes and no. Yes, she is hard wired to seek advantage and stuff her snout in the
trough. But, being civilized, being a leader, being a good citizen means having
the capacity to overcome this urge, to recognize where the line is. Claiming
the odd car hire or meal when on an overseas trip is one thing, within normal
limits according to Ariely. Spending $88,000 in a fortnight and $1000 a day
limo hires while in Europe is another.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">But, this sense of entitlement is not
restricted to political leaders. Any kind of power, and management is a common
power source, will cause this breach of integrity at all sorts of levels not
just the snout in the trough. And it can only lead to cynicism and
disengagement on the part of employees.<o:p></o:p></span></div>
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<br /></div>
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<div class="MsoNormal">
<span lang="EN-US">We should expect more of our leaders-all of
them. And we need to make more noise about our value expectations, if we have
not become too desensitized. <o:p></o:p></span></div>
Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com0tag:blogger.com,1999:blog-6448048397545596969.post-67969131432551006702015-06-13T22:33:00.000-07:002015-06-14T13:26:57.698-07:00Focus Pocus<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj2zrdr0Duuv52qDZnVRboAEKufyQiuV4XLaJUi4FsQnH4H3gpRCC49ALmsj0NJIGIZGyJjEeEdCu3maPHlQiZrn2cUE5P-cNLk_M6oXOU87-wZhyDYL-dBAJEmfUuNo2f6rrnPClb_OGn7/s1600/Focus-On-Your-Dreams.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="157" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj2zrdr0Duuv52qDZnVRboAEKufyQiuV4XLaJUi4FsQnH4H3gpRCC49ALmsj0NJIGIZGyJjEeEdCu3maPHlQiZrn2cUE5P-cNLk_M6oXOU87-wZhyDYL-dBAJEmfUuNo2f6rrnPClb_OGn7/s200/Focus-On-Your-Dreams.jpg" width="200" /></a></div>
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<br /></div>
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<br /></div>
<div class="MsoNormal">
<span lang="EN-US">A habit that we humans seem to have
developed over the past 10 years or so concerns an obsession with what is
erroneously called multitasking.<span style="mso-spacerun: yes;"> </span>According
to folklore women can mutitask and men can’t and if you’re not multitasking
then you’re not productive. It seems that an essential life skill is being able
to text, tweet or share on Google +, while romancing the love of your life
across the dinner table. We seem more intent on recording an event rather than
actually living it. It may well be that this is what sees the end of our
species: we’ll just fail to reproduce.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">The research on this phenomenon,
multitasking not love making, is not as supportive of our beliefs as we might
like to think. We don’t actually multitask. What we do is engage in several
tasks serially, spending perhaps only nanoseconds on one before switching to
the next, and then back again. This toing and froing, as you might guess, is
hard work on the brain and releases chemicals responsible for the fight and
flight response, and that creates what we all know as stress.<span style="mso-spacerun: yes;"> </span>Even a mild level of stress over a prolonged
period of time is bad for our health. The adrenaline released increases our
heart rate and blood pressure, puts stress on many of our other organs and
makes us tense, as if we were expecting something bad to happen. Sapping our
energy makes our brain less able to work at an optimum level causing us to make
mistakes and problem solve poorly. A substance called cortisol is released when
we experience stress and this suppresses our immune system and makes us more
susceptible to all manner of illnesses, including cancer. From a work and life
perspective attempting to multitask is not very productive. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">One of the things that has come out of
brain research recently is that prolonged focus on one task is much less
stressful and is more likely to lead to greater productivity and quality in all
that we do. And I’m talking about not just quality at work but quality in our
relationships. I’ve spoken with many people over the years and have not met
many that, should they die prematurely, would miss work. Nearly everyone I meet
values their relationships above all else and family comes top of the list
pretty well all of the time. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">This is difficult to reconcile with the way
we are treating ourselves with this fast-paced, highly distractible, instantly connected,
Facebook selfie-posting world in which we find ourselves. Driven as this
phenomenon is by narcissism and the inability to delay gratification, I get the
feeling that we are oblivious to the damage we are doing to ourselves and our
species.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">From a leadership perspective, the question
is how we construct work to change this multitasking habit. It could have a
threefold effect. It would increase the quality and productivity in the
workplace in the first instance. Secondly, it would reduce stress in employees:
a worthy achievement in itself. And thirdly, perhaps it would contribute to
changing the more general tendency.<o:p></o:p></span></div>
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com0tag:blogger.com,1999:blog-6448048397545596969.post-84707281630878190952015-05-25T14:43:00.002-07:002015-05-25T14:44:47.331-07:00Do You Have Leadership Genes?<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg_oTnKptmipMPERwAiEpGkwwlPSAGnwn_Z03_iHInmoFNu_ui3Q6nWuNRqPB2cjp835CectgLaSvTp_kjEV2_ECIZqISAPNcxlgdV6EHT0X9THBgnG92C6O-Lcdh7tBPQWBBlRTJ77sd3l/s1600/Genes.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="112" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg_oTnKptmipMPERwAiEpGkwwlPSAGnwn_Z03_iHInmoFNu_ui3Q6nWuNRqPB2cjp835CectgLaSvTp_kjEV2_ECIZqISAPNcxlgdV6EHT0X9THBgnG92C6O-Lcdh7tBPQWBBlRTJ77sd3l/s200/Genes.jpg" width="200" /></a></div>
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<span lang="EN-US">I’ve just got home, exhausted, after being
responsible for a 3-day youth camp for 71 excited 14 to 16 year olds.<span style="mso-spacerun: yes;"> </span>But it was a wonderful team of 17, mostly
young (mid-twenties), team leaders that did the work and carried the camp to
great success, despite some rather trying circumstances. In fact, one of the
highlights of the experience was the way in which everyone adapted to suddenly
changed conditions, without even a hint of panic. Although, no mobile phones,
electronic devices and the like, was probably more of a challenge for our
teenagers than not being able to have a shower or see in the dark. And their
thumbs got a chance to have a rest for 3-days.<o:p></o:p></span></div>
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<span lang="EN-US">As you might expect the camp involved lots
of team-based activities. What was wonderful to watch was how leaders popped up
like jack-in-the-box and carried their team. Sometimes there was more than one
of these leaders in a team and it was interesting to watch them compete or
co-operate, depending on their wont. In some teams leaders didn’t emerge
straight away and the adult team leaders had their work cut out for them trying
to stimulate leadership. Sometimes a reluctant leader would emerge but it
wasn’t spontaneous and they would need help. The climate of these two groups,
those with spontaneous leaders and those without, was different, in terms of enthusiasm
and output. <o:p></o:p></span></div>
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<span lang="EN-US">What was interesting, and important, about
this leadership talent that I saw was that it was very raw in terms of skill. It
was driven by personality characteristics rather than anything else and some
were more skillful than others, presumably having learned from direct and
vicarious experience.<o:p></o:p></span></div>
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<span lang="EN-US">The research on human personality is
pointing towards the fact that it is based on our genes, initially, and then
shaped by experience. We appear to have genes for certain traits and the extent
to which they are turned on or off is determined by our environment and our
experience. So, for example, a person might have a genetic predisposition for
being very compassionate but it will be modified by what happens to the person:
probably (but not exclusively) in the first few years of life. So, for example,
if the person is raised in a violent, abusive family that trait may well not
manifest itself at all. This can result in what I call intrapsychic
conflict<span style="mso-spacerun: yes;"> </span>and the source of psychological
distress but that’s another blog altogether.<o:p></o:p></span></div>
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<span lang="EN-US">The research on leadership is much the
same. The recent research on the human brain supports the notion that some of
us have better developed areas for judgment, emotional responsiveness, relationship
ability, adaptation and so on, than others <o:p></o:p></span></div>
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<span lang="EN-US">Organisations that run leadership programs
take great delight in touting that about 30% of leadership ability is genetic
while the other 70% is learned. Of course this makes sense: how else would they
make a living?<o:p></o:p></span></div>
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<span lang="EN-US">Of course people can learn certain
leadership skills. As a psychologist I would often teach people with Asperger’s
syndrome (think Sheldon in Big Bang Theory) how to fake empathy, attentive
listening and other relationship skills. And they would be able to use the
skills, much to the delight of their families. <o:p></o:p></span></div>
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<span lang="EN-US">The point is that the 30%, or whatever it
is (I’m sure this number was taken out of a Chinese fortune cookie) is
critical. It’s the bit you need on which to build skills. One of the
characteristics of personality is that under stress, we tend to revert to type.
That is, we forget what we have learnt as our brain becomes more focused on
survival.<o:p></o:p></span></div>
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<span lang="EN-US">Does it matter? Well, I think it does. One
of the big mistakes organisations make is that they are more inclined to hire
or promote people due to their technical skills than they are their leadership
skills. In fact, the latter can get very short shrift during the hiring
process, which (sadly) may only consist of an interview and some reference
checks with the candidate’s best friends and mother. In most leadership roles
the technical skills are less important. It is the leadership skills, that are
personality based, that are the most critical-as many organisations have found
or not found, to their detriment.<o:p></o:p></span></div>
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<span lang="EN-US">It’s the quality of the leadership that
accounts for organizational culture, which in turn is responsible for employee
engagement. Hopefully, you don’t need me to tell you about how important
engagement is in the quantity and quality of widgets produced by your
organization.<o:p></o:p></span></div>
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<span lang="EN-US">Select your leaders more carefully is my
suggestion and on personality rather than technical skill or even reputation.
Get the best fit for your organization, no matter how big or small. And do this
by having the person spend<span style="mso-spacerun: yes;"> </span>some time
with the organization, getting to know them and watching how they respond. The
interview is very unreliable and easy to manipulate. Trust me, I’ve
successfully done it many times.<o:p></o:p></span></div>
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Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com2tag:blogger.com,1999:blog-6448048397545596969.post-1667552388449990042015-04-26T17:01:00.003-07:002015-04-26T17:01:59.278-07:00The Psychological Reasons Why Coaching Works<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhT4qnhWANP-gKqiBsNVlMATkP0vH0H1xmT3mNGpN08k2aHYw526tvFDlQx0SLsb3avVE7KDsmpDiTYYP8MpOH7Bp2xELEQH1vGcm43c-fNv5gn3bH3KZmjOoEJDC8Cg_cTQ12g4QOpgsqc/s1600/wellness-coaching.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhT4qnhWANP-gKqiBsNVlMATkP0vH0H1xmT3mNGpN08k2aHYw526tvFDlQx0SLsb3avVE7KDsmpDiTYYP8MpOH7Bp2xELEQH1vGcm43c-fNv5gn3bH3KZmjOoEJDC8Cg_cTQ12g4QOpgsqc/s1600/wellness-coaching.jpg" height="198" width="200" /></a></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
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<div class="MsoNormal">
<span lang="EN-US">After 47 years spent trying to help people
change I have to conclude that it is a lot harder than it looks. It makes me
grimace a little when I see claims from smiling, smartly suited consultants that
this training course or that formula will make a difference. Getting people to
change, particularly if they are not motivated by some powerful need, is a bit
like shifting the Olgas with an ice pick. In fact, I found in my years of being
a therapist that even when people are in incredible psychological pain getting
them to change can be extremely difficult. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Brain research shows that when people are
confronted with change the brain releases chemicals that activate the fight and
flight response. It creates anxiety. The same regions in the brain that are
activated when we are in physical pain are activated when we see change on the
horizon. Habits, on the other hand, are much more indelible since they are
energy conserving and make us feel comfortable. It is no wonder change is
difficult or even impossible, even in people who are in psychological pain and
have every reason to change.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">One of the amusing illogical things we
humans do (and there are lots of them) is to think that if we tell someone to
behave and think differently then that is all that is needed. The parents of
children over the age of about 11 are good examples of this belief, as are
bosses, teachers and people who run training programs. Psychology 101 tells us
that people are more likely to become even more resistant when we tell them to
change when they don’t want to, when motivation is low. Our brains are capable
of making up all sorts of reasons to reject even good stuff that we hear or
see, let along things that are of marginal interest. And please don’t think
that logical argument will work either. A lot of change involves emotion and it
is probably the main force that will move or not move mountains.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">There is pretty convincing evidence that
coaching is much more effective than training in changing behavior and it is
useful to know why. While a case can be made for the use of training for
obtaining knowledge and skills (competencies) there is not much evidence that
any significant change in behavior or deep learning occurs beyond that. Change
is just too difficult as described above. Mostly, people change as a result of
their experience in applying their competence in varying circumstances, where
there is a motivation to deal with specific situations or where they are
confronted with problems. This is how we really learn.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Like psychotherapy, and I don’t make this
comparison lightly, coaching accelerates the likelihood of deep learning and
change. It seems to work for three main reasons. The coaching technique or
approach appears to have little effectiveness on coaching outcomes. However,
there is some good support for cognitive-behavioural techniques that are
evidence-based and are used in mainstream psychology. What do seem to create
exchange are: the relationship between coach and client; empathic understanding
by the coach; and positive expectations. <span style="mso-spacerun: yes;"> </span>Like psychotherapy these three factors make up
about 80% of the reasons coaching works and about 20% is technique or skilled
application.There are several dimensions to these main factors.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">The coaching enterprise, if undertaken
correctly, involves identifying very specific personal needs, the elaboration
of the context and scope of these needs, exploration of problems encountered,
discussion about the emotional impact of the issues raised, a sharing of
understanding, identification of personal resources, development of an agreed
course of action, and follow-up later to refine the action plan. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">This process, if done well involves: engagement
through effective listening and responding skills, acknowledgement of problems
and issues, sharing of experiences, story telling, shared problem solving, a
shared journey, acceptance of the other, being supportive, positive
reinforcement, optimism, focus, and a relationship where failure is allowed.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Brain research tells us that a positive
relationship causes the release of chemicals in the brain such as oxytocin,
vasopressin and dopamine that make us feel good. Dopamine increases motivation.
<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Coupled with a focused program that makes
change seem safe, a positive relationship overcomes those nasty chemicals that
frighten us from changing and make us revert to habitual behavior. The fact
that the client can try out new behaviours in a graded way means that change is
much more manageable. Follow-up provides support over a prolonged period of
time and difficulties can be overcome as they arise in a safe environment. One
of the great strengths of coaching is that the coach can explore with the
client why certain tactics or behavior is not working.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com0tag:blogger.com,1999:blog-6448048397545596969.post-51040924765965692382015-03-30T13:54:00.002-07:002015-03-30T13:54:33.417-07:00Blog: Neuroscience of leadership: evidence based practice<div align="center" class="MsoNormal" style="text-align: center;">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiBMUbbjKV1BL1OAesDwhfiWBz7fWswPXkRhQc2oyh9JQ6dYFMp0KIXesz0FilgUT4__uLUY00hv6Wko1zs-mXUgibmo9m0DivtwcdIVa6awo4W1t6bJxYusnKmEte9EA3d0rMxTIpkmaUR/s1600/light-brain_132796_4.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiBMUbbjKV1BL1OAesDwhfiWBz7fWswPXkRhQc2oyh9JQ6dYFMp0KIXesz0FilgUT4__uLUY00hv6Wko1zs-mXUgibmo9m0DivtwcdIVa6awo4W1t6bJxYusnKmEte9EA3d0rMxTIpkmaUR/s1600/light-brain_132796_4.jpg" height="200" width="200" /></a></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
I’m fairly confident that were you to need
surgery of some sort, and I hope you never have, you would want your surgeon
was competent. In fact, you would be pretty confident that the shingle above the
door and the very fact that she could get you onto the operating table before
slicing and dicing, attested to her abilities. You would be expecting that the
techniques she used would be up to date and based on the latest research: good
research at that. This would not be a
time for experimenting with some fad, you would think.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Despite the importance of
management/leadership to the well-being of millions of people and to
organizational survival its practices have been defined by fads, fancies,
anecdotes <span style="mso-spacerun: yes;"> </span>and half-tested theories. But
now, management/leadership practice can now move into the world of
evidence-based practice. In fact, you can see the change in the titles in
airport bookshops, the weathervane of what’s fashionable in management/leadership
circles. I’ve often quipped that management is akin to prostitution in that
they are two of the very few ‘professions’ that you can enter with little or no
training other than on the job experience, and for which you don’t need any
registration or ongoing education. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Research methods in how the brain is
studied have become increasingly sophisticated in recent years to the point
where the brain can be studies while people are performing behaviours.
Researchers are now able to see which parts of the brain are firing in
different circumstances, even when we are making decisions or reacting towards
others.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Some canny researchers have started to make
the links between what happens in the brain and what works for effective
management/leadership practice. This exciting new field has been called the
‘neuroscience of leadership’. It is a significant leap forward in being able to
apply science to a field of endeavor plagued by the difficulties of really
understanding what works and doesn’t work outside of personal experiences.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Interestingly, a lot of the neuroscience
seems to support many of the principles of transformational leadership, which
is concerned with building human capacity and engagement in an organization.
For example, the research shows that the carrot and stick approach that is a
feature of transactional leadership is a poor motivator over even the medium
term. People, assuming basic working conditions are reasonable, are more
intrinsically rather than extrinsically motivated. Being part of a team, having
meaningful work, being able to apply one’s talents and imagination, and
relationships are much more motivational than concrete rewards and punishments.
And they increase effectiveness in a number of important areas described below.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Another great example from the brain
research is the role of relationships in motivation, creativity,
problem-solving and decision-making. It seems that people are much more
productive in these areas if they have a positive relationship with their boss.
This is based on research that shows that people experience, unconsciously of
course, a rush of chemicals in the body that create a feeling of well-being
when they have a positive interaction with another person. That is the other
was engaged with them, listened, responded positively, was pleasant, and
displayed empathy. Yes, all those ‘soft’ skills that are so easy to dismiss,
work in motivating your team and enabling them to do their job better at the
same time. Sounds like a win-win to me.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Two more examples before I close are
people’s reactions to change and the folly of multi-tasking. The brain research
shows that when confronted with change, any change, people release chemicals in
their body that are the same as those that are released during a flight and
fight situation. As a result they feel bad, but are not quite sure why, but the
unconscious brain reacts by trying to establish stability. As a result the
person resists the likely cause, any change in circumstances. This explains why
humans are more likely to be conservative and are largely risk averse. We like
the tried and true.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Finally, the mantra now in terms of high
productivity and effectiveness is focus. It seems that the human brain is not
that good at adapting to doing multiple tasks in a short period of time, despite
what we might like to think. Rather, people are much more effective when they
can focus, uninterrupted on a task rather than having to juggle many balls.
This has huge implications for how we organize our day and our work. Not lease
of these is the management of email and other social media. The choice seems to
be: multi-task and be ineffective; or focus and be more effective in myriad
ways.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">What this brain research allows us to do is
to base management/leadership practice on sound research, on evidence. The
problem is that the research is shooting down a lot of ‘holy cows’ and beliefs
that are held by managers/leaders. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">What will be interesting is whether we can
take notice of the evidence or continue to be comfortable with ineffective
practices. Will we in fact take more notice of how we implement change, take
more time to create good working relationships with our people, develop our
teams, design our workplaces to be less ‘busy’ and more focused, and give
people the time to be creative? <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Clever managers/leaders are already doing
it.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
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<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><i style="mso-bidi-font-style: normal;"><span lang="EN-US">(Stewart is conducting half-day and full day workshops
on how to apply neuroscience to leadership. He is also conducts webinars on the
same topic for groups of up to 8)<o:p></o:p></span></i></b></div>
Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com6tag:blogger.com,1999:blog-6448048397545596969.post-5023598574545369452015-02-20T15:10:00.004-08:002015-02-20T15:10:39.533-08:00Setting Free the Bears<div align="center" class="MsoNormal" style="text-align: center;">
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi2yK1CjL_72a5nxgL07_wnM_7O7UjcO7mxq8V-3U_mxC7FS-ATd_z0-9mFaIKo1fAH75pwPWXCebiFnzri9GTdb9SC18punBC7EXD8I9deHD8_q4amlnXGSFD-pP1BENXRsBnbBfxGHquc/s1600/Bears.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi2yK1CjL_72a5nxgL07_wnM_7O7UjcO7mxq8V-3U_mxC7FS-ATd_z0-9mFaIKo1fAH75pwPWXCebiFnzri9GTdb9SC18punBC7EXD8I9deHD8_q4amlnXGSFD-pP1BENXRsBnbBfxGHquc/s1600/Bears.jpg" height="150" width="200" /></a></div>
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<span lang="EN-US"><br /></span></div>
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<span lang="EN-US">I’ve just got back from Laos, doing the tourist
thing: as you do. One day we went to the equivalent of what we would call a
national park. They are desperately in need of preserving what forests and
animals they have, as illegal and legal logging is decimating the flora and, as
a result, the fauna. Poaching is another threat and has almost seen off what
was a thriving elephant population. There aren’t many birds either as they have
been hunted for food, and one can buy fried rats the market, but that is
another story.<o:p></o:p></span></div>
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<div class="MsoNormal">
<span lang="EN-US">Then there are the bears. They too have
been hunted to near extinction and are mostly kept in sanctuaries. One of the
reasons for hunting them is for homeopathic (I refuse to call this
pharmaceutical because it is far from that) purposes. One of the weirdest is
the taking a bear paw and putting into a bottle of rice wine. Apparently it is
good for the health. But the most barbaric practice is keeping bears in tiny
cages and painfully extracting bile from them until they can no longer produce
and die a horrible death: mostly practiced in China. Whatever medicinal benefit
bile might provide can be obtained from synthetic substances but it probably
has not health effect at all. Perhaps it’s a good placebo but so is a sugar
pill.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Humans are a remarkably superstitious lot
and this is not <span style="mso-spacerun: yes;"> </span>just the preserve of so
called developing countries. We see the same sort of psychological processes in
our apparently more enlightened societies and it doesn’t need to be about grand
scale belief systems. It can be spotted in everyday behavior as a primitive and
flawed way of making judgments. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US"><span style="mso-spacerun: yes;"> </span>One
example is the way in which we invent explanations for things that we don’t
understand or for which we don’t yet have a scientific reason. This happens on
a daily basis when we observe other people’s behaviour that doesn’t fit with
our model of the world. We don’t understand it so we find reasons that concur
with stereotypes we might have, or preconceived notions that were probably
implanted by a relative, a newspaper or some other ‘respected’ source. Given it
is our only reference point we believe it to be true rather than take the time
to do some research.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">You see this sort of thing happening on
Facebook where a wild rumour about some marginal racial, ethnic or other group
gets circulated and people keep sharing it, believing it to be true. A five-minute
bit of research mostly shows these outrageous posts to be false but nobody
takes the time to look. And of course it happens in organisations and groups of
all kinds.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">I have often been asked for my expert (sic)
advice on matters in which I have some expertise. These are not many but there
are some things that I do know something about. It might be the quality of the
advice but frequently not only is the advice ignored but the person or
organization does the complete opposite. The usual reason is expediency and a
desire to ignore, as Al Gore calls it, an inconvenient truth. It is just too
hard to do the thing (whatever it is) right so the advice is dismissed and the
more convenient, preconceived approach is used.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">One example is the organization that has a
problem and is looking for a training solution. In fact, a brief investigation
finds that the problem involves the organizational systems, processes,
procedures or, more intangibly, leadership. This is pointed out but ignore
because the solution is seen as too difficult. Much better to adopt a solution
that is easy but will not work. But this example can be taken as a metaphor.<o:p></o:p></span></div>
<div class="MsoNormal">
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<div class="MsoNormal">
<span lang="EN-US">This sort of behavior is as primitive as
extracting bile from bears for no good purpose. But, it is part of the human condition.
Our brains have a lot of evolving to do before we can claim to be as
sophisticated as we think we are.<o:p></o:p></span></div>
Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com2tag:blogger.com,1999:blog-6448048397545596969.post-89177258360102515212015-01-18T14:28:00.002-08:002015-01-18T14:28:21.911-08:00The Power of Self-Limiting Messages: And Drawing Straight Lines<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEie7P73IQcTNmwi_659dVlQ_c73m7mXivrG4jN26Rruk0M0GXEzyCUmJN8IxB0ID4fw2v1Sz28jo5rRZrAQwVjcQ7ya0NpOLqL5RmxSTC4Mmn95o5JpXaovndEMYNQnai3ey3lOhEhUIh-E/s1600/1770.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEie7P73IQcTNmwi_659dVlQ_c73m7mXivrG4jN26Rruk0M0GXEzyCUmJN8IxB0ID4fw2v1Sz28jo5rRZrAQwVjcQ7ya0NpOLqL5RmxSTC4Mmn95o5JpXaovndEMYNQnai3ey3lOhEhUIh-E/s1600/1770.jpg" height="150" width="200" /></a></div>
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<span lang="EN-US">Recently, I have taken up painting. Not the
painting of buildings type but the artistic kind, although not sure what I’ve
been painting could be called close to art, as of yet. I’m just six months into
this new experiment with life and I’ve produced some reasonable efforts. What
is even more interesting is that I have learned that I can draw. My birds,
people and objects approximate what they are meant to look like, the
proportions are good and others can tell what they are. <o:p></o:p></span></div>
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<br /></div>
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<span lang="EN-US">Since I was around 14 I have never tried to
paint or draw. I was wont to quip that I couldn’t draw a straight line to save
my life. The reason for this was that I developed an aversion to art when a
teacher gave me 5% for an art exam and basically suggested I do science
instead. I recall that day and I recall the painting that I did-it was pretty
awful, a deep brown blob. The mark I got may have been generous like the joke
about getting some marks for just turning up for an exam and writing your name.
I duly went off to the science labs and never destroyed a nice white canvas
again.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">I have to agree with the teacher that I had
no aptitude for art at all, at the time. But, of course, that was not the
point. The complete lack of encouragement and writing me off as a dud had the
effect of keeping me from a wonderfully creative experience for over 50 years.
I suspect this is more true for those who have problems with being sporty and
who are left on the sidelines rather than included, then lose interest in being
active altogether.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">I just love painting and, if left to my own
devices and not disrupted by the<span style="mso-spacerun: yes;">
</span>Director of Nursing waving the list of jobs to do around the house at me,
will spend hours sitting at the easel. I am besotted.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">What’s more, it is helping with other areas
of my life, such as writing. And I seem to be having more good ideas lately.
The evidence suggests that activating the creative parts of the brain will
cause them to be active for some time afterwards. I always use creative
activities to my workshops for this reason.<span style="mso-spacerun: yes;">
</span>However, the point being that one does not have to be Renoir but just
being creative is enough to have positive effects on my life.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">As a psychologist I very frequently meet
people who have self-limiting thoughts, usually implanted by an adult early in
life, and nearly always without conscious malice. The malicious undermining of
the self-esteem of another is a different matter, and it does happen, sadly.<span style="mso-spacerun: yes;"> </span>Some people I meet struggle with these
self-limiting messages all their lives. These are the ‘shoulds’, ‘musts’,
‘oughts’ and ‘cannots’ that get in the way of doing things that might
ultimately fulfill us.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">I also think that this can happen to adults
too. Women in abusive relationships are a good example although they may have
had some experience of abuse early in life as a model, so they don’t expect
much else, although this is not true all the time.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">As a psychologist, what interests me is how
powerful these messages are: that we would take the opinion of another and believe
it to be true. We are enormously fragile in a psychological sense. It behooves
us to be aware of this when we make comments, even throw away ones, to
children, family members, colleagues and those we manage at work. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">The good news is that these self-limiting
thoughts can be reversed. See your friendly local psychologist or send me an
email and I can point you to some reading, if you are interested.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">So, here I am, artist in the making. Still
can’t draw straight lines but the great thing about art is that you don’t have
to. Straight lines hardly exist in nature and they are boring anyway.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Advertisement made without a hint of shame</span><span lang="EN-US" style="font-family: Wingdings; mso-ascii-font-family: Cambria; mso-ascii-theme-font: minor-latin; mso-char-type: symbol; mso-hansi-font-family: Cambria; mso-hansi-theme-font: minor-latin; mso-symbol-font-family: Wingdings;"><span style="mso-char-type: symbol; mso-symbol-font-family: Wingdings;">J</span></span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
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<div class="MsoNormal">
<span lang="EN-US">You can find our most recent (there are
two) book on self-determined learning (<a href="http://www.amazon.com/s/ref=nb_sb_noss_1?url=search-alias%3Daps&field-keywords=self+determined+learning">http://www.amazon.com/s/ref=nb_sb_noss_1?url=search-alias%3Daps&field-keywords=self+determined+learning</a>).
<o:p></o:p></span></div>
Stewart Hasehttp://www.blogger.com/profile/09321532593663984156noreply@blogger.com4